Salesforce Manager

at GAF in Joliet, Illinois, United States

Job Description

Job Description:

Introduction:

At GAF, we cover more than buildings. We cover each other. No matter what role, tenure, or track, under this roof you are empowered to be there for your teammates, your customers, and especially your community. Under this roof, we don’t back down from hard work- we support one another in pursuit of something bigger. We define the future while leading the present. And under this roof, we own our opportunities. Becoming the market leader only happens when everyone feels they have the opportunity, and the support, to thrive. We are GAF. And under this roof, we protect what matters most.

Summary: We are seeking a Salesforce Manager with a proven history of delivering large, multi-discipline technical solutions from initiation through implementation. This role entails spearheading a development team, working closely with delivery managers on project requirements, and ensuring top-notch software solution deliveries. We seek a motivated leader who excels in such a leadership role.

ESSENTIAL DUTIES

+ Lead and mentor a team of software developers, ensuring their growth and successful project completion through guidance and support.

+ Partner with project managers, architects, support managers, and other stakeholders to seamlessly integrate custom applications into the broader ecosystem.

+ Optimize resource allocation, manage priorities, and enhance team productivity to meet project deadlines and goals efficiently.

+ Coordinate with external vendors or third-party providers for software components, ensuring smooth collaboration and integration.

+ Proactively identify potential risks and challenges in software projects, implementing strategies to mitigate them, particularly focusing on team member needs.

+ Conduct regular performance evaluations, offer constructive feedback, and establish development objectives to improve team members’ skills and capabilities.

+ Manage technical project meetings daily, collaborating with involved parties for necessary initiatives.

+ Provide guidance and direction to team members to ensure project success and efficiency.

+ Promote cross-functional skill development among team members to foster a well-rounded team.

+ Stay updated with emerging technologies and industry best practices, offering advice and recommendations to enhance existing IT policies, procedures, and strategies.

+ Implement development best practices and methodologies, including agile, to optimize project outcomes.

+ Plan and execute a transition to support once implementation is complete by working closely with GAF and managed services teams.

Under This Roof, We Require

+ At least 7 years of continuous IT and business/industry work experience with at least 3 years managing teams.

+ Bachelor’s Degree in IT/Computer related field (advanced degree preferred).

Under This Roof, We Also Value

+ Solid understanding and proven track record leveraging industry best practices and standards including, modern architecture and development practices, ITIL, and SDLC.

+ Proven understanding of Agile Frameworks and DevOps methodologies.

+ Strong expertise in Enterprise Applications with a proficient understanding of Digital Technologies.

+ Proven expertise and track record being proactive, forward-thinking, and future-oriented.

+ A people-oriented coach who inspires people helps them in their careers, and grows in their current job.

+ Working agile is just right for you. You are flexible, not hierarchical and you are not afraid to roll up your sleeves.

+ You have the ability to influence Leaders and set/implement Strategy.

Technical Knowledge/Skills

+ Deep understanding of many technical disciplines with a focus on Salesforce (Sales, Service, and Experience Clouds), but additional experience including but not limited to, .Net Core, .Net Framework 4.7, PeopleSoft, Mulesoft, Sitecore/CMS

+ Technical experience with the following technologies including JavaScript, React JS, JQuery, SQL Server, Okta, Akamai, Payment Integrations, Checkmarx, Autorabit

+ Experience with Salesforce declarative development using Process Builder, Workflows, Lightning App Builder, etc.

+ Experience with Salesforce platform programming languages like Visualforce, Lightning Web Components, APEX, SOQL, and SOSL.

+ Expert knowledge of environment management, org strategy, release management, code versioning best practices, and deployment methodologies.

+ Extensive experience with Microsoft Azure and supporting services (DevOps, Kubernetes, etc.), including broad knowledge of supporting Infrastructure technology (Networking, Database, etc)

+ Expert knowledge of security requirements, microservices, service-oriented architecture, design patterns, SOLID design principles, multi-threaded systems, automated unit testing, test-driven development, and acceptance test-driven development.

+ Experience with agile development methodologies including Scrum.

+ Good understanding of serverless architecture and NoSQL databases (e.g. CosmosDB).

+ Good understanding of various authentication protocols like oAuth2.0, OpenID Connect, SAML, JWT, and others.

+ Solid understanding and experience in DevOps methodology.

General Knowledge/Skills

+ Ability to manage team members on multiple complex assignments.

+ Solid understanding and proven track record leveraging industry best practices and standards including modern architecture and development practices, ITIL, Agile and DevOps.

+ Strong collaborative skills to work across multiple stakeholder groups.

+ Ability to effectively communicate and report to different levels within and outside the IT Organization.

+ Strong Vendor Management Skills.

GAF Required Competencies

+ Leadership: You are a real strategist and functional expert; leading groups in the service of a specific functional mission excites you. You engage actively in mentoring, providing guidance, and coaching team members to build, develop, or enhance their management and leadership skills.

+ Sets stretch objectives

+ Brings out the best in people

+ Constructs compelling development plans and executes them

+ Strategic Innovation: You create an environment that inspires the organization to generate novel solutions with measurable impact for customers.

+ Can anticipate future consequences and trends accurately

+ Can create competitive and breakthrough strategic plans

+ Is future-oriented, proactive, and forward-thinking

+ Influencing & Negotiating: You are assertive and present your own ideas and persuade other key leaders, gaining support and commitment from others; mobilizing people to take action, and using creative approaches to motivate others to meet business goals.

+ Can negotiate skillfully in tough situations with both internal and external groups

+ Can win concessions without damaging relationships

+ Influences across boundaries to gain support for ideas that impact a wide range of stakeholders with diverse priorities.

+ Communicating Effectively: Clearly express and readily share information both verbally and in writing; actively listen to gain understanding.

+ Communicates proactively, visibly, and consistently at organizational levels.

+ Relays important information regarding organizational and chapter strategy, direction, and responsibility.

+ Inspires commitment and a drive for action for a variety of vehicles and approaches.

How We Protect What Matters Most

+ We offer a wide range of health insurance options that include medical, dental, and vision for you and your family.

+ Our Family-Building benefits support the many different journeys to fertility and parenthood.

+ Our robust 401K plan includes an employer match contribution with your pre-tax and/or Roth contributions.

+ Other exciting programs and perks are available to help e