at NorthShore University Health System in Elmhurst, Illinois, United States
Job Description
Position Highlights:
Position: Patient Service Rep Elmhurst Cancer Center
Location: 177 East Brush Hill Road Elmhurst, IL.
Full Time: 40 hours a week.
Clinic hours Monday- Friday 7:00am- 5:30pm No weekends or holidays
A Brief Overview:
Under general supervision and according to established policies and procedures, responsible for providing in-patient, out-patient, emergency room, immediate care and same day surgery patients with timely and accurate pre-registrations, registrations, order management, charge capture, cash collection functions and medical information systems. Collects, analyzes and records demographic, insurance/financial and clinical data from multiple sources and obtains other information and signatures necessary for the above processes. Screens for third-party eligibility and enters medical necessity coding to ensure accurate payment is secured. Interacts in a customer-focused manner to ensure the needs of patients and their families are met and that they understand the hospital's revenue cycle expectations, including resolution of personal liabilities through various payment options.
What you will need:
Education, Experience and/or Skills Required:
A High School Diploma or GED
Strong interpersonal and verbal communication skills
Strong computer proficiency
Excellent telephone etiquette
Ability to prioritize and multi task
Education, Experience and/or Skills Preferred:
A minimum of one year of registration or customer service experience in a healthcare setting
Knowledge of medical terminology and anatomy with keyboarding skills of 35-40wpm
Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options,
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
