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Client Service Investment Operations Consultant - R127971

at Northern Trust Company in Chicago, Illinois, United States

Job Description

About Northern Trust:

Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.

Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.

Working Model: Hybrid

We have a balanced hybrid working model to ensure you get the flexibility you need, and the successful candidate will spend their time between working in the office and working from home.

Global Fund Services:
Global Fund Services (GFS) is a full-service provider of fund solutions to investment manager and fund company clients around the world. North America GFS Operations provides Fund Accounting and Administration, Custody Servicing, Investment Outsourcing Operations, Transfer Agency, and Investor Servicing. Our expert team of 900 partners across North America are solutions-oriented, innovative, and passionate about servicing clients and helping them execute their business strategies. We commit ourselves to ensuring our partners reach their full potential.

Summary:

The key objectives and responsibilities of the role include:

The Recordkeeper Relationship Group is responsible for facilitating the strategic and tactical relationship for our Corporate and Institutional clients' Third-Party recordkeepers in order to support their Defined Contribution and Defined Benefit investment operations. The Recordkeeper Relationship Consultant serves as the primary contact for recordkeepers in overseeing daily participant investments and trading activity, which includes effectively communicating with recordkeepers, investment managers, clients and internal partner groups to ensure that service needs and expectations are being met.

The Recordkeeper Relationship Group is also responsible for providing end-to-end project management oversight for all client change events, including onboarding, fund launches, fund closures, and plan restructures. The Consultant will lead the portfolio rebalancing process for custom funds and manage liquidity analysis trading for unitized company stock portfolios. Utilizing industry knowledge of institutional investment operations, recordkeeping processes, and fund valuations, the Consultant provides guidance on complex issues and serves as a technical resource for Client Administration and Daily Valuation Servicing teams. Additional responsibilities include:

1. Manage and strengthen daily recordkeeping relationships for assigned book of business.

2. Oversee the daily participant investment activity. Works closely with Institutional Fund Accounting and Daily Valuation operations teams to resolve any issues in a timely manner.

3. Reviews company stock liquidity trades for clients and acts as reviewer of liquidity calculations and transactions initiated by Recordkeeping Relationship Analysts.

4. Manages rebalancing process for client portfolios, including the calculation and initiation of Mutual Fund, Collective Fund trades as well as associated cash movements.

5. Receives inquiries from recordkeeper and partners, oversees transaction processing (including stock liquidity processing), handles inquiry resolution, obtains appropriate documentation and ensures accurate and timely follow-up with recordkeepers and partners....

Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity

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Job Posting: 11992495

Posted On: Jun 20, 2024

Updated On: Jun 20, 2024

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