Immuno Applications Specialist I

at DiaSorin Inc. in Stillwater, Minnesota, United States

Job Description

Diasorin is a global leader in diagnostic solutions, pushing the boundaries of science and technology to create cutting-edge tools that improve healthcare worldwide. With a legacy spanning over 50 years, we've earned our reputation for excellence by developing innovative diagnostic assays and instruments that are trusted by healthcare providers around the world.
Our broad offering of diagnostic tests and Licensed Technology solutions, made available thanks to ongoing investments in research, positions us as the player with the widest range of specialty solutions in the sector and identifies us as the "Diagnostics Specialist."
Why Join Diasorin?

Impactful Work: When you join Diasorin, you become part of a team that's dedicated to improving lives. Your contributions will directly impact patient care, making a meaningful difference in the world.

Global Reach & Innovation: Our work transcends borders. Joining Diasorin means collaborating with colleagues from all over the world, expanding your horizons, and contributing to global healthcare solutions at the forefront of the diagnostic industry.
Diverse and Inclusive Culture: We believe in the strength of diversity, and our inclusive culture reflects this commitment. We value your unique perspective and offer a supportive, collaborative environment where everyone can thrive.
Join Our Team: If you're passionate about innovation, diversity, and making a positive impact on healthcare, Diasorin is the place for you. We're looking for passionate and talented individuals who are ready to embrace new challenges and drive healthcare solutions forward.
Are you ready to be part of a dynamic team that's shaping the future of diagnostics? Join Diasorin and become a catalyst for change in the world of healthcare. Apply today and be a part of our exciting journey toward a healthier, more connected world. Together, we can make an impact!

Job Scope

Provide support to Field Applications department, Regional Manager and team with responsibilities and instruction. Provide mentoring, leadership and technical expertise and support to Field Applications department and all colleagues. Perform customer training and education on existing and new products and instrumentation. Provide instrumentation, biochemistry and assay application expertise to external and internal customers. Support customer assay and analyzer validation studies (per US laboratory regulatory guidelines and requirements). Provide customer support including technical troubleshooting of instrumentation, biochemistry, quality control, project management, workflow, PC applications and network interfacing of instrumentation to customer LIS systems.

Key Duties and Responsibilities

Provide training and educational support to internal and external customers with regard to assay and instrument operation, instrument maintenance, instrument calibration, and troubleshooting.
Assist customer with implementation of DiaSorin systems into their work environment. Activities may include correlation studies, correlation reports, assistance with LIS interface issues and questions, and recommendations for how to efficiently process the laboratories sample workload.
Assist internal and external customers in product investigation/complaints, to ensure customer satisfaction, regulatory compliance, and problem resolution.
Provide assistance to Sales and Marketing through training, defining customer requirements, determining instrument platform to meet the customer requirements, and customizing workflows.
Provide operator training for internal and external customers on DiaSorin's instrument platforms and assay product lines.
Communicate results of customer... For full info follow application link.

We are an equal opportunity employer that values diversity at all levels. All individuals, regardless of personal characteristics, are encouraged to apply.

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 41 CFR 60-300.5(a) and 41 CFR 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity or national origin. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

DiaSorin Inc and DiaSorin Molecular LLC are Affirmative Action and Equal Opportunity Employers. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.