Office Associate Opt. 2

at Illinois Department of Children & Family Services in Chicago, Illinois, United States

Job Description

Chicago, IL, US, 60616

DCFS is deeply committed to the welfare and protection of children.  Our goal is to protect children by strengthening and supporting families.  In every effort, from receiving hotline calls to reaching family reunification or foster care and adoption, children and families are our focus.

Agency :  Department of Children and Family Services 
Position Title: Office Associate Option 2 

Closing Date/Time: 07/03/2024 
Salary:   Anticipated starting salary $3852/Month (Full salary Range Effective 7/1/2024) $3852-$5046/Month  
Job Type:   Salaried 
County:   Cook  
Number of Vacancies:   1  
Plan/BU: RC014   

This position is a union position; therefore, provisions of the relevant collective bargaining agreement/labor contract apply to the filling of this position.

All applicants who want to be considered for this position MUST apply electronically through the illinois.jobs2web.com website. State of Illinois employees should click the link near the top left to apply through the SuccessFactors employee career portal.

Applications submitted via email or any paper manner (mail, fax, hand delivery) will not be considered.

It is highly recommended that you upload a resume. 

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Case Assignment and Placement Unit Support.  Under direction, this position will perform complex, specialized clerical services for the unit.  The position will answer phones, greet visitors, maintain files, and perform general clerical functions.  This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

1). Serves as Case Assignment/Placement Unit Support.

2). Maintains unit files consisting of open and closed unit records, inter- and intra- office memoranda, bulletins, letters, policy and procedures updates, etc.

3). Answers incoming phone calls and greets visitors.

4). Receives, sorts, and date stamps incoming mail and faxes and distributes to appropriate staff, which requires accessing tickler files (manual or automated) to determine appropriate distribution.

5). Conducts complex timekeeping and payroll functions utilizing automated office equipment and technology.

6.) Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.