at RSM US LLP in ChicagoChicago, Illinois, United States
Job Description
We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You'll find an environment that inspires and empowers you to thrive both personally and professionally. There's no one like you and that's why there's nowhere like RSM.
AMS Project Manager
Open to candidates being located anywhere in the US & Canada
Nonprofit Relationship Management Project Manager
The Nonprofit Relationship Management (NRM) practice at RSM assists nonprofit and association clients in strategizing and implementing the right solutions at the right time to help fulfill their missions. Our team provides consulting services to configure and optimize cloud-based solutions, including the iMIS Engagement Management System, Salesforce Nimble AMS, and Salesforce Nonprofit Cloud. We are a rapidly growing team seeking a qualified professional with a project management skillset.
The selected individual will be expected to provide overall coordination, implementation, execution, control, and completion of client projects within the NRM practice. An effective candidate must be a self-starter with proven critical thinking and soft skills. This candidate is also willing to work closely with the existing project management and consulting team, including learning through mentorship, on-the-job training, and self-study.
Responsibilities include:
* Organize and lead projects across multiple solutions sets varying in size and complexity.
* Work within the established project management methodology and toolset within the NRM practice.
* Set up project plans and tasks in project management and billing systems.
* Work with the NRM Project Management Office and practice Resource Manager to assign resources to tasks, including forecasting utilization in advance.
* Identify project risks and generate mitigation plans.
* Lead the process of issue identification and resolution throughout the project lifecycle.
* Discuss and document project status weekly with project team members and key stakeholders.
* Identify and communicate challenges and/or changes within scope, schedule, or budget.
* Manage budgets, including monitoring of estimates to complete and other key metrics.
* Facilitate internal and external-facing meetings to ensure completion of agenda items on time.
* Keep all project information accurate in the Project Management system of record.
* Manage documentation collection and retention in accordance with firm compliance policy.
* Foster relationships between clients and the RSM team.
* Identify areas of cross-functional collaboration.
Required Skills and Experience include:
* Experience working with or directly in an association or a nonprofit organization.
* Previous experience working in or with Salesforce and/or iMIS or another association management software.
* Ability to effectively manage time to complete multiple tasks across various projects efficiently and efficiently.
* Excellent written and verbal communication skills to communicate within the internal team and with clients through email, instant messaging, project management, web conferencing, and in person.
* Ability to work well with a virtual-based team in a fast-paced environment, including the ability to provide guidance and direction in multiple delivery formats.
* Willingness to ask questions, research new skills and technologies, and cross-train as requested.
* Experience speaking and communicating information (good and bad news) to a large or small audience.
* Keen sense of detail and ability to be proactive to reduce risks or issues.
* Outstanding customer service skills and a dedication to the customer service experience.
* Demonstrated success using enterprise project management software and project planning tools (e.g., Smartsheet, Microsoft Project, Atlassian Jira, Basecamp, Slack, Microsoft Teams SharePoint, etc.).
* Must possess a high degree of integrity and ability to adhere to both firm policies and best practices.
Note: You will be encouraged to achieve and maintain certifications applicable to the job (i.e., Project Management Professional (PMP) certification; Salesforce certifications).
At RSM, we offer a competitive benefits and compensation package for all our people. We support and inspire you to prioritize your wellbeing by delivering personalized, holistic programming for your physical, emotional, financial and community wellbeing. RSM has a generous time off policy with at least 14 paid holidays, wellbeing days and associate and above access to self-managed time off. We offer... For full info follow application link.
RSM is an equal opportunity/affirmative action employer. Minorities/Females/Disabled/Veterans.
