at Health Care Service Corporation in Chicago, Illinois, United States
Job Description
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job Summary
This position is responsible for the implementation and delivery of a digital communications strategy for one or more customer- facing portals (member, provider, employer, broker, or employee) which supports the enterprise business plan; implementation of the determined strategy and leading content through the creation, review, and development process. The right candidate will be able to lead workgroup meetings and coordinate deliverables across the team. This person must be a self-starter who brings ideas, drives tasks, and communicates regularly and clearly with stakeholders and managers.
Required Job Qualifications:
* Bachelor Degree.
* 3 years experience of developing web analytics/e-business reports OR diverse business and technology experience understanding of the business and industry the technology is supporting OR usability concepts and various qualitative and quantitative user research methodologies OR electronic marketing technology, customer relationship management (CRM), and integrated marketing strategies OR in a web production environment.
* Understanding of current and emerging digital communications and related technologies (i.e., Web 2.0).
* Experience compiling relevant data for the purposes of reporting on campaign results and enabling insights for future tactic enhancements.
* Leadership and innovation skills.
* Ability to work both collaboratively and with limited direction.
* Clear and concise verbal and written communication skills.
* Organizational skills and attention to detail.
* Project planning skills and ability to manage multiple projects at one time.
* Experience building working relationships across all levels of the organization.
* Experience with MS Office Products.
* Strong problem-solving, multi-tasking and prioritization skills
* Must be extremely well organized and capable of handling multiple details simultaneously
* Great people skills and ability to work well among different teams
Preferred Job Qualifications:
* Bachelor s degree in Marketing, Business Administration, Communications,or Informatics.
* Knowledge of search engine optimization, analytics, tagging and source codes.
* Knowledge of content strategy and user experience best practices.
* Experience with content management systems, digital asset managers -- Adobe Experience Manager (AEM) experience a plus.
We encourage people of all backgrounds and experiences to apply.
#LI-HYBRID
#LI-NV1
#INCR
#DICE
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.