at US Tech Solutions in Mettawa, Illinois, United States
Job Description
Location: Lake County or Bay Area (South San Francisco)
Contract: Through end of 2024
Top 3-5 skills, experience
1. Operations experience
2. Attention detail
3.Strong inter-personal skills since this person will be in a customer service role working with the field
4.Experience identifying process efficiencies and ability to communicate in an articulate manner
Overview
+ Our talented, highly creative marketing professionals put in the best position to win by driving strategic direction, leading teams, and creating targeted messaging to health care decision makers.
+ Marketing professionals are among our most versatile performers. marketing professionals are involved in just about every aspect of our business.
+ This involvement spans market access, market research, market analytics and competitive intelligence, R&D and clinical trials, product launches, advertising and promotion and post-market analysis.
+ The Oncology Business Operations team is responsible for leading strategy and maximizing effectiveness across all of U.S. Oncology as it relates to the following focus areas: Congresses, Sponsorships, Speaker Programs, GPO Execution, and External Consulting arrangements.
+ This group works collaboratively with other U.S. Commercial Oncology teams to establish and manage strategies derived from brand plans, create annual plans related to the above focus areas, and work alongside internal functions to support flawless execution.
+ The Senior Associate, Oncology Business Operations will be responsible for commercial program contract management and support process improvements for one of hematology oncology products.
+ The successful candidate will closely collaborate with the U.S. Oncology Brand, Legal, Office of Ethics and Compliance (OEC), Field Operations, Field Sales, Central Consultancy Group (CCG), Finance, Purchasing, IT, Accounts Payable, Accounts Receivable, and Vendor Management to execute commercial program requests.
Key Responsibilities Include:
Contract Management:
- Manages and tracks contracting operations for external/customer facing initiatives such as Sponsorships, Exhibits, and Memberships
- Supports department initiatives with cross-functional teams by working with CCG, Purchasing, Finance, Compliance, Regulatory, Legal, Accounts Payable, and IT to ensure all processes are followed and are complete in accordance with company requirements and/or standard operating procedures
- Responsible for coordinating and tracking compliance documentation for each request
- Track, monitor, and report any variance to process flows
- Improve the contracting process by taking a step back, analyzing the process, identifying the bottlenecks, quantifying the issue, and recommending solutions
Project Management:
- Build and maintain relationships with Stakeholders
- Develops, tracks, and manages request timelines to ensure on time execution
- Direct focus and resources to align with business strategy and needs
- Leads and coordinates meetings and touch points with key stakeholders
- Tracks and manages status and identify risks to achieving project milestones
- Use multiple systems/software tools ( Salesforce, Veeva, SRM, SNAPP, iHub, Vendor Master, Share Poin t, etc.) to capture, read, analyze, and report pertinent data
Financial Management:
- Provide support to the Vendor Management process
- Receive invoice/payment requests, determines the appropriate compliant solution, and facilitates and/or executes payment
- Follow the Administrative Check Requests process and ensures accuracy
- Troubleshoot payment challenges elevated by assigned business unit staff and/or vendors
Others:
- Ad hoc reporting
- Provide coverage support in the absence of other direct or cross-functional team members
Qualifications Required:
- Bachelor’s Degree
- 3+ years of professional experience
- Proficient in MS Word, Excel, PowerPoint, Outlook
- Highly self-motivated, detailed and results-oriented; able to manage own schedule, work independently, track activities and expenditures
- Strong organizational skills
- Possesses strong project management, verbal, written and professional skills
- Can effectively work with various departments and communicate clearly
- Comfortable with last minute requests and changes
- Can thrive in an environment with some ambiguity
- Ability to effectively manage multiple competing priorities
- Easily able to learn various new programs and processes
Preferred:
- Knowledge of policies, procedures, culture, and other brand team operations
- Knowledge and experience in hematology and solid tumor markets
- Pharmaceutical industry experience preferred
- Continuous Improvement and/or Change Management skills
About US Tech Solutions:
US Tech Solutions is a global staff augmentation firm providing a wide range of talent on-demand and total workforce solutions. To know more about US Tech Solutions, please visit www.ustechsolutions.com.
US Tech Solutions is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
