at JPMorgan Chase in Chicago, Illinois, United States
Job Description
Be apart of a dedicated team that services loans to ensure the collateral securing the loan is released.
Job Summary:
As a Collateral Service Specialist III within the Loan Servicing Team, you will be responsible for servicing the loan after it has been fully paid, ensuring the collateral securing the loan is appropriately released.
Job Responsibilities:
+ Conduct extensive system research and draft collateral releases for WLS.
+ Review and understand JPMC approval requirements for releasing collateral.
+ Perform reconciliations of collateral items against loan systems and research outages.
+ Research and respond to internal inquiries for prompt customer resolution.
+ Key and update collateral information on the applicable collateral system.
+ Understand and adhere to Bank policies and procedures.
+ Adhere to compliance and regulatory requirements.
+ Meet and exceed established Service Level Agreements.
+ Exercise judgment, discretion and prioritization.
+ Participate in projects and working groups as required
Required qualifications, capabilities, and skills:
+ Minimum of 1 year of prior loan operations experience in a banking or financial services industry.
+ Strong knowledge of loan documentation required.
+ Detail Oriented- Appreciate the importance of details and seek to understand their impacts; take methodical approach to tasks.
+ Work with a sense of urgency; seek out and adapt to best practices; seek constant improvement; motivated by personal and departmental goals.
+ Exceptional internal and external customer service skills.
+ Team Oriented- Readily shares information with peers and managers; can teach others; willing to assist wherever needed: works toward team success and goals.
+ Proficient in Microsoft Office applications.
+ Commercial Loan systems knowledge including, but not limited to, ACBS, Loan IQ, and VLS.
+ Ability to work independently and in a group setting to ensure team’s objectives are met.
Preferred qualifications, capabilities, and skills:
+ P aralegal certificate
JPMorgan Chase & Co., one of the oldest financial institutions, offers innovative financial solutions to millions of consumers, small businesses and many of the world’s most prominent corporate, institutional and government clients under the J.P. Morgan and Chase brands. Our history spans over 200 years and today we are a leader in investment banking, consumer and small business banking, commercial banking, financial transaction processing and asset management.
We offer a competitive total rewards package including base salary determined based on the role, experience, skill set, and location. For those in eligible roles, we offer discretionary incentive compensation which may be awarded in recognition of firm performance and individual achievements and contributions. We also offer a range of benefits and programs to meet employee needs, based on eligibility. These benefits include comprehensive health care coverage, on-site health and wellness centers, a retirement savings plan, backup childcare, tuition reimbursement, mental health support, financial coaching and more. Additional details about total compensation and benefits will be provided during the hiring process.
We recognize that our people are our strength and the diverse talents they bring to our global workforce are directly linked to our success. We are an equal opportunity employer and place a high value on diversity and inclusion at our company. We do not discriminate on the basis of any protected attribute, including race, religion, color, national origin, gender, sexual orientation, gender identity, gender expression, age, marital or veteran status, pregnancy or disability, or any other basis protected under applicable law. We also make reasonable accommodations for applicants’ and employees’ religious practices and beliefs, as well as mental health or physical disability needs. Visit our FAQs for more information about requesting an accommodation.
JPMorgan Chase is an Equal Opportunity Employer, including Disability/Veterans