at CN in Homewood, Illinois, United States
Job Description
At CN,everydaybrings new and exciting challenges.Youcan expectan interestingenvironment whereyou’repart of making sure ourbusiness isrunning optimallyandsafely?helpingkeep the economy on track.We provide the kind of paid training and opportunitiesthat long-term careers are built on and we recognize hard workers whostriveto make a difference.You will be able to thrive in ourclose-knit, safety-focused cultureworking together as ONE TEAM.The careers we offer are meaningful because the work we do matters. Join us!
Job Summary
The Senior Manager, Network Efficiency is responsible for working with the Network Operations, Engineering and Mechanical teams to identify strategic initiatives and deliver projects that positively affect the CN’s key performance metrics. Moreover, the role tracks the progress of these initiatives in relation to the organization’s Key Performance Indicator (KPI) objectives. The position leads CN’s continuous improvement focus by evaluating, planning, and implementing improvements in processes and practices and coaches the teams within work units. The role collaborates with functional owners to diagnose problems and prioritize and source viable solutions. The position is involved in project planning, cost estimation, creation of financials, resource management and risk assessment.
Main Responsibilities
Continuous Improvement
· Identify and implement processes and projects that will improve efficiency and reduce cost
· Develop and deploy reports and organizational dashboards to support ongoing efficiency initiatives
· Drive culture change to instill focus on fact-based management practices, the use of Six Sigma, Lean and other continuous improvement methodologies
· Work closely with continuous improvement leads and Network Operations, Engineering and Mechanical teams across the organization to design new processes
· Increase standardization of work processes and drive consistency across the system
· Identify, eliminate or mitigate major Cost of Poor Quality (COPQ) processes to reduce defects with the goal of becoming defect-free
· Drive quality control efforts and 5S continuous improvement methodology implementation
· Identify operational continuous improvement training requirements alongside functional leads
Strategic Planning
· Develop a continuous improvement strategy related to efficiency and reliability
· Support the efficiency focus through project management, including implementing the new processes, establishing all reports, KPIs and governance around them, handling the schedule, budget, and documentation, as well as preparing other project materials and tools
· Perform assessments utilizing analytical skills to identify improvement opportunities as well as develop and deliver selected continuous process improvement initiatives
· Identify and implement changes that encompass innovative ideas and ways to improve process, work efficiency and throughput
Working Conditions
The role has standard working conditions in an office environment with a regular workweek from Monday to Friday. The role requires occasional travel (up to 40%) within Canada and the United States (U.S.). Due to the nature of the role, the incumbent must be able to meet tight deadlines, handle pressure, and stress.
Requirements
Experience
Continuous Improvement
· Minimum 10 years of continuous improvement experience within the transportation industry
o Experience teaching, training, and leading continuous improvement implementation
o Experience working in a unionized environment*
*Any experience for these above would be considered as an asset
Education/Certification/Designation
· Bachelor’s Degree in Business Administration, Engineering, or a related field
· Black Belt certification and ability to become a certified Master Black Belt*
*Any designation for these above would be considered as an asset
Competencies
· Demonstrates agility and drives change
· Collaborates with others and shares information
· Sets direction and inspires others
· Communicates with impact
· Identifies needs and finds solutions to create value for all stakeholders
· Applies critical thinking
Technical Skills/Knowledge
· Expertise in Microsoft Office (Word, Excel, PowerPoint, Visio, Project)
· Expertise in data analytics using various tools such as MS Access, Tableau and PowerBI
· Broad understanding of process improvement and sustainment methodologies (e.g., Lean, Value Stream Mapping, Six-Sigma, Change Management)*
*Any knowledge for any of the above would be considered as an asset
About CN
CN is a world-class transportation leader and trade-enabler. Essential to the economy, to the customers, and to the communities it serves, CN safely transports more than 300 million tons of natural resources, manufactured products, and finished goods throughout North America every year. As the only railroad connecting Canada’s Eastern and Western coasts with the Southern tip of the U.S. through a19,500 milerail network, CN and its affiliates have been contributing to community prosperity and sustainable trade since 1919. CN is committed to programs supporting social responsibility and environmental stewardship. At CN, we work as ONE TEAM, focused on safety,sustainabilityand our customers, providing operational and supply chain excellence to deliver results.
CN is an Equal Employment Opportunity Employer. It is our policy to fill vacant positions with qualified candidates without regard to race, color, sex, religion, national origin, age, or disability, assuming an individual can perform the essential functions of the job with or without accommodation. Only qualified candidates under consideration will be contacted. Please monitor your email on a regular basis, as communication is primarily made through email.
