at Adecco US, Inc. in Buffalo Grove, Illinois, United States
Job Description
Adecco is assisting their client with their search for Customer Service Representative/Jr Administrative Assistant.
Type: 40hrs/wk. Contract
Start Date: 1-2 weeks.
Location: BUFFALO GROVE IL 60089 (on-site required)
Pay: $ 22.50
Duration: Temp (4months -can extend)
Shift: 8am – 4:30pm
Description:
CSR II provides the same core customer service support to the organization by responding to customer inquiries about product, price, and lead time; accepts, verifies, enters and confirms customer orders; may process warranty and/or return orders and related reimbursements.
Receives, processes and verifies the accuracy of orders from customers utilizing VBI’s Oracle system and customer purchase orders.
Knowledgeable and able to process Commercial, International and Transit & Bus/Relay orders.
Initiates required action for response to customer service requests for order changes, including the maintenance of order/customer information files and communicates changes to the appropriate personnel/departments.
Resolves product or service problems by clarifying the customer’s complaint; determining the cause of the problem and most appropriate solution; following up to ensure resolution.
Ensures and provides quality service to both internal and external customers.
- High school diploma / GED / or at least 2 years of recent and relevant work history. **
IMPORTANT: This job is being recruited for by Adecco’s National Recruitment Center, not your local Adecco Branch Office. To be considered for this position, you must Apply Now.
Pay Details: $22.50 per hour
Benefit offerings available for our associates include medical, dental, vision, life insurance, short-term disability, additional voluntary benefits, EAP program, commuter benefits and a 401K plan. Our benefit offerings provide employees the flexibility to choose the type of coverage that meets their individual needs. In addition, our associates may be eligible for paid leave including Paid Sick Leave or any other paid leave required by Federal, State, or local law, as well as Holiday pay where applicable.
Equal Opportunity Employer/Veterans/Disabled
To read our Candidate Privacy Information Statement, which explains how we will use your information, please navigate to https://www.adeccousa.com/candidate-privacy
The Company will consider qualified applicants with arrest and conviction records subject to federal contractor requirements and/or security clearance requirements.
