at Salesforce in Chicago, Illinois, United States
Job Description
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Job CategoryMarketing & Communications
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data + CRM + Trust. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
The Salesforce Studios team is looking for a writer for customer films, quarterly earnings videos, internal sales videos and product series on YouTube. This is a high-profile position that will work closely with various teams across Marketing.
The ideal candidate will be a creative thinker, a skilled communicator, and a brilliant writer and storyteller with experience at the highest levels of content creation, and the editorial and technical know-how to lead a project from pitch to production to premiere to promotion. You will be a self-starter, highly motivated, able to turn on a dime, think through problems to come up with innovative solutions, and deliver against very tight deadlines while keeping a keen eye on detail and accuracy.
Responsibilities:
* Write and lead the revision process for Salesforce Studio content. May include; customer story film briefs, social copy for video promotions, internal sales videos, and a product series featured on YouTube.
* Conduct thorough research on relevant topics to ensure accuracy and credibility in script content. Salesforce product knowledge is needed!
* Work closely with video producers and other team members to bring scripts to life visually.
* Ensure that script content aligns with the overall brand identity and messaging. Learn and maintain an understanding of the Salesforce platform and how it can help customers.
* Understand the complexities of our product/technology so you can communicate clearly how it works and why it matters
* Be confident to defend a well written story when appropriate and flexible and eager to incorporate partner feedback during the revision process.
* Work with a sense of urgency under tight deadlines while producing best-in-class content.
* Attend kickoff, strategy, post-mortem, and other scheduled meetings to support on going team projects.
* Execute on creative direction with minimal supervision and oversight.
* Write new content in the style that is most suitable for the audience; copy edit for voice, tone, and accuracy
* Consult with product marketing managers, product engineers, instructional designers, and campaign managers to create content that is consumable, impactful, and provides the right customer experience
* Review content analytics to understand customer impact and inform future content creation decisions
* Stay informed about industry trends, audience feedback, and YouTube algorithm changes to continuously optimize scriptwriting strategies.
* Use Google Workspace and Salesforce tools to collaborate and execute work with team members across the globe. We use Slack!
Requirements:
* At least 5 years of experience in tech or corporate marketing; experience with multiple styles and voices.
* Strong storytelling skills with the ability to create engaging narratives; a proven track record of making technical concepts easy to understand.
* Strong proofing/copy editing skills. Extraordinary attention to... For full info follow application link.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
