Coach, Student Success

at Joliet Junior College in Joliet, Illinois, United States

Job Description

Position Title:Coach, Student Success

Job Description:POSTION: Coach, Student Success
STATUS: Full time
DEPARTMENT: Student Advising Center
DIVISION: Student Development
REPORTS TO: Manager, Student Advising Center
PLACEMENT: Support staff, grade 7
MINIMUM PAY RATE: $44,327.08 annually

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

The student population at the college is diverse in ethnicity, gender, language, age and background. Joliet Junior College is an AA/EO employer and strongly encourages applications from candidates who would enhance the diversity of its staff.

Provides academic and transfer coaching in Student Advising Center. Supports new and continuing; including transfer and reverse transfer students through New Student Orientation programs, academic pathway coaching, referral, and case-management model support and follow-up. Supports students through intentional academic guided pathway and transfer coaching, academic program advising, degree completion advising, providing coaching and outreach for underserved students, referral to faculty and/or special population advisor, comprehensive coaching and case-management support. Student Success Coaches provide ongoing generalist support for all academic pathways.

1. Provide guided academic pathway coaching for new, continuing, transfer, reverse-transfer, and undecided students; assist with identifying the educational options appropriate for the stated goal, assist with the interpretation of the placement test scores, and support coursework selection for certificate or degree completion and/or transfer planning; access self-service resources in the student portal.
2.Provide guided academic pathway coaching and transfer planning for all academic programs via groups, walk-in or appointments for students completing New Student Orientation; or, via virtual coaching utilizing online technologies and platforms. Assist students with building and updating course schedules and academic plan based on course availability to ensure student are retained and persist.
3.Collaborating with Enrollment Management to supporting processes related to academic major/pathway changes, SAP Appeal academic planning completing related documents for Financial Aid. Develop semester and/or full degree education or completion plans.
4.Collaborate with Enrollment Management and Academic Affairs to support unique student circumstance that require special permissions to enroll in courses; serve as generalists providing pathway coaching through completion of student goals; and/or assisting with referral to a faculty advisor.
5.Collaborate with Records and/or Academic Department Chairs/Deans when conducting unofficial transcript reviews for course planning, as needed.
6.Participating in regular academic/curriculum update and trainings to support student planning. Supporting students in academic and transfer planning with foundational understanding of General Education Core Curriculum, Illinois Articulation, Initiative (IAI). Articulation agreements and transfer tools and technology.
7.Develop success strategies to support student goals; ensure seamless referral to faculty advisors for students with a declared concentration; appropriately refer students to other special population support resource area and/ or program. Responsible for documenting educational planning, appeals, transfer intent and other pertinent information for case management documentation.
8.Provide comprehensive pathway coaching in collaboration with Disability Services to support the unique needs of students with disabilities (Section 504 and 508 of the Rehabilitation Act of 1973, the Americans with Disabilities Act of 1990 and... For full info follow application link.


Joliet Junior College is committed to maintaining an environment that is safe and free from discrimination, harassment, and misconduct on the basis of sex, which includes sexual orientation or gender-related identity. The College prohibits sexual harassment, sexual assault, sexual misconduct, stalking, and relationship/dating violence has put measures in place to ensure a safe and healthy educational and employment environment, and meet legal requirements in accordance with: Title IX of the Education Amendments of 1972 (Title IX), which prohibits discrimination on the basis of sex in the College's programs or activities; relevant sections of the Violence Against Women Reauthorization Act; Title VII of the Civil Rights Act of 1964, which prohibits discrimination on the basis of sex or sexual orientation, including gender-related identity; and the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act (Clery Act), which requires timely warning to the community of certain immediate threats.

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Job Posting: 11995343

Posted On: Jun 21, 2024

Updated On: Jun 21, 2024

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