at The Sherwin-Williams Company in Taylorville, Illinois, United States
Job Description
The Assistant Store Manager works with the store manager to organize, plan, and implement strategies in a Sherwin-Williams paint store. This includes supporting all aspects of store operations, including customer service, marketing, merchandising, inventory, finances, and store safety. This role will assist in supervising and training store staff and be responsible for contacting customers to generate sales leads.
This position's typical schedule is 44 hours per week, which may include evenings and/or weekends.
Support business strategies to increase sales and optimize profitability
Ensure high levels of customers satisfaction through excellent service
Build and maintain knowledge of all products to ensure effective customer recommendations
Build positive relationships with wholesale and retail customers
Complete store administration
Ensure compliance with policies and procedures including safety, loss prevention, and security
Maintain outstanding store condition and visual merchandising standards, including promotional packages and sales floor displays
Support employee training, development, performance management, and corrective action
Respond to and resolve any customer and/or employee complaints
Partner with Store Manager to make outside sales calls to increase market share
Minimum Requirements:
Must be at least eighteen (18) years of age
Must be legally authorized to work in the country of employment without needing sponsorship for employment work visa status now or in the future
Must have a valid, unrestricted Driver's License
Must have at least a High School diploma or GED
Must be able, with or without reasonable accommodation, to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs. frequently and up to 70 lbs. on occasion.
Preferred Qualifications:
Have at least one (1) year experience working in a retail, sales, or customer service position or have completed a Sherwin-Williams Management Training Program
Have at least one (1) year of experience in leadership role(s), supervising others, or leading teams
Have previous work experience selling paint and paint related products
Have work experience using timekeeping and/or customer relationship management ("CRM") systems
Have an associate degree or higher in business, sales, or marketing
Willingness to relocate for future job opportunities
Ability to read, write, comprehend, and communicate in more than one language
Ability to read, write, comprehend, and communicate in Spanish
Sherwin-Williams is proud to be an Affirmative Action, Equal Employment Opportunity, Inclusion and Diversity Supportive Employer. All qualified candidates will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identify, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law or by contract.
VEVRAA Federal Contractor requesting priority referral of protected veterans.
