at Loews Hotels Inc in Chicago, Illinois, United States
Job Description
Housekeeping Dispatcher
Experience the Windy City from the heart of it all. Loews Chicago Hotel, situated steps from Navy Pier and Magnificent Mile, offers guests spectacular city skyline and lake views, while enjoying the comforts of home. Welcome to City Sophistication where convenience and relaxation meet.
Job Specific
Answers telephone in a prompt and courteous manner
Monitors and responds to dispatch radio
Dispatches guest/Telecom/supervisor calls to appropriate parties
Maintains, on a daily basis, all Housekeeping logs
Maintains sign-in and sign-out sheets
Reconciles boards and keys at end of shift
Tracks and adjusts time log for payroll
Maintains count of daily hours for all Housekeeping personnel
Completes attendance report on late or absent employees
Continually communicates with Front Office and Floor Managers to verify status of all guest rooms
Inputs computer to maintain accurate and up-to-date room status information
Performs all duties in a timely and professional manner
Other duties as assigned
General
Promotes and applies teamwork skills at all times
Notifies appropriate individual promptly and fully of problems and/or unusual matters of significance
Is polite, friendly, and helpful to guests, management and fellow employees
Executes emergency procedures in accordance with hotel standards
Complies with required safety regulations and procedures
Attends appropriate hotel meetings and training sessions
Maintains cleanliness and excellent condition of equipment and work area
Complies with hotel standards, policies and rules
Recycles whenever possible
Remains current with hotel information and changes
Complies with hotel uniform and grooming standards
Loews Hotels & Co is an Equal Opportunity Employer committed to a diverse and inclusive work culture. All qualified applicants will receive consideration for employment without regard to race, religion, gender, national origin, protected veteran status or any other basis protected under federal, state, or local law.
