at University of Illinois at Chicago in Chicago, Illinois, United States
Job Description
Medical Social Consultant (Family/Child Support Specialist) - Neonatal ICU/Special Care Nursery
Medical Social Consultant (Family/Child Support Specialist) - Neonatal ICU/Special Care Nursery
Hiring Department: Neonatal ICU/Special Care Nursery
Hiring Location: University of Illinois Hospital & Health Sciences System (UI Health)
Location: Chicago, IL USA
Requisition ID: 1024988
Posting Close Date: 7/5/2024
Position Number: CF2532
About the University of Illinois Hospital & Health Sciences System (UI Health)
The University of Illinois Hospital & Health Sciences System (UI Health) provides comprehensive care, education, and research to the people of Illinois and beyond. A part of the University of Illinois at Chicago (UIC), UI Health comprises a clinical enterprise that includes a 495-bed tertiary care hospital, 22 outpatient clinics, and 13 Mile Square Health Center facilities, which are Federally Qualified Health Centers. It also includes the seven UIC health science colleges: the College of Applied Health Sciences; the College of Dentistry; the School of Public Health; the Jane Addams College of Social Work; and the Colleges of Medicine, Pharmacy, and Nursing, including regional campuses in Peoria, Quad Cities, Rockford, Springfield, and Urbana. UI Health is dedicated to the pursuit of health equity.
This is a full-time and benefits eligible position. UI Health offers competitive salaries commensurate with experience. In addition all full time benefits eligible positions include a comprehensive benefits package which include; Health, Dental, Vision, Life, Disability & AD&D insurance, a defined benefit pension plan as well as paid leave which includes; Vacation, Holiday and Sick. In addition we offer tuition waivers for employees and dependents. Click for a complete list of Employee Benefits.
UI Health is seeking an experienced Medical Social Associate (Family/Child Support Specialist) to join our Neonatal ICU/Special Care Nursery Team. This role will report to the Patient Care Director and Administrative Nurse III of Neonatal ICU/Special Care Nursery and will take direction from leadership under the department. The Family/Child Support Specialist is responsible for collaborating with the multidisciplinary team to create and implement social interventions and programs at UI Health. Family/Child Support interventions include but are not limited to; procedural preparation, support and distraction, support programs and education for siblings and family members, teaching coping techniques and developing coping plans, utilizing knowledge of child development to create appropriate interventions, and providing family-centered care.
Duties & Responsibilities:
Interviews families regarding plans for care and provides emotional support.
Organizes and participates in patient-care case conferences.
Counsels families on needs and provides such guidance as necessary.
Collaborates with multidisciplinary team members to provide comprehensive care.
Assists in maintaining patient records and prepares reports for NICU Leadership Team as required.
Collects and maintains current information about available community resources beneficial NICU patients and families.
Explains UI Health (specifically NICU) programs to the community and delivers educational presentations.
Communicates and assists in resolution of patient complaints leveraging emotional support when needed.
Primary liaison between families and NICU providers for communication.
Plans, manages and leads essential patient programs, meetings and events (e.g. PAGES- Parents Are Great).
Establishes and participates in the planning and implementation of programs that improve the parental experience and engagement with their child.
Schedules and leads outreach and engagement activities and serve as key team member in the NICU Customer Experience Committee.
Interacts with families of NICU patients to provide general education and support concerning their infant's hospitalization and provide behavioral support.
Develops educational materials for parents to support understanding of their infant's condition.
Communicates with the care team on any parental issues that might impact the care of the infant.
Serves as liaison with the UI Health volunteer department to train and supervise volunteers on the unit and processes/manages their... For full info follow application link.
The University of Illinois may conduct background checks on all job candidates upon acceptance of a contingent offer. Background checks will be performed in compliance with the Fair Credit Reporting Act.
The University of Illinois Chicago is an affirmative action, equal opportunity
institution/employer and does not discriminate on the basis of race, color, national origin, sex, religion, age, sexual orientation, gender identity, veteran or disability status, height, weight, or marital status in employment or the provision of services.
