at SitusAMC in Springfield, Illinois, United States
Job Description
SitusAMC is where the best and most passionate people come to transform our client’s businesses and their own careers. Whether you’re a real estate veteran, a passionate technologist, or looking to get your start, join us as we work together to realize opportunities for everyone, we proudly serve.
At SitusAMC, we are looking to match your unique experience with one of our amazing careers, so that we can help you realize your potential and career growth within the Real Estate Industry. If you are someone who can be yourself, advocate for others, stay nimble, dream big, own every outcome, and think global but act local – come join our team!
Position Overview:
This position is responsible for the facilitation of the release/subordination of mortgages and liens. This role is also responsible for contacting third parties (Attorneys, municipalities, servicers, etc.) to resolve issues and obtain releases, account balances, and statuses. This position requires a strong ability to complete online research to locate missing or needed documents and find contact information for third parties.
Essential Job Functions:
+ Review Title Search Report to confirm the Title Curative Task item is correct, attaches to subject property, is correctly categorized, and has not expired
+ Perform online title, tax, and lien searches for new or missed releases
+ Research websites and online records for Mortgage Company successors, for prior mortgage releases
+ Search City, County, and State websites for information on how to obtain lien payoffs and/or lien releases
+ Contact Attorneys, Homeowners Associations, etc., to resolve issues and obtain releases or account balance and statuses
+ Maintain database of contact information
+ Ensure that all tasks in CAM are regularly updated with professional comments and accurate contact information/statuses
+ Review original Satisfactions, Cancellations, and Releases received for accuracy and readiness for recording before submitting to the Recording Department for e-recording
+ Request checks and UPS airballs for authorized expenditures to obtain payoffs and/or releases
+ Communicate directly with Mortgage Loan Servicers, providing payoff information, back-up documentation and following up on payment status and release recording
+ Promote and support positive team dynamics and professionalism among all staffing levels and throughout the company
+ Such other activities as may be assigned by your manager
Qualifications/ Requirements:
+ Bachelor’s degree in a related field required, or equivalent combination of education and experience
+ Intermediate-level support staff with 2-4 years of relevant experience.
+ Some Mortgage Related Document Knowledge preferred
+ Responsible for researching and solving loan or task level, escalated issues and problems
+ Attention to detail in the review and data entry of information from documents
+ Attention to detail resulting in accurate, clear and professionally formatted reports and/or correspondence for both internal and external clients
+ Ability to compose professional correspondence independently for internal or external clients
+ Ability to conduct web-based research finding sites and information independently
+ Proficient in Excel; intermediate to advanced skills including the use of lookups, pivot tables and basic formulas in manipulating large amounts of data
+ Proficient in Microsoft Office including the basic functionality of Excel, Word and Outlook
+ Exercises good judgment with access to confidential borrower data (SSN)
+ Demonstrated customer service and interpersonal skills required for internal clients
+ Fast and accurate data entry
+ Makes some independent task level or loan level decisions after research and within delegated authority levels
+ Self-motivated with the initiative to research, question, and apply information
+ Performs QC and review of others work
+ Provides guidance in routine tasks
+ Assists in training other team members informally by answering questions, providing QC or job shadowing
+ Maintains a positive attitude
+ Ability to work under pressure in a fast moving, deadline driven environment
+ Ability to work overtime including weekends as necessary to support and fulfill client timeline requirements
+ Ability to collaborate effectively and work as part of a team
Working Conditions:
+ Office environment with frequent computer, mouse, keyboard use
+ Alternating between sitting or standing as needed
+ Hearing, talking, reaching, grasping
\#LI-MS1 #LI-REMOTE
Note: This job description is not intended to be all inclusive or exclusive. At any time, employees may perform other related duties as required to meet the ongoing needs of the organization and participate in additional trainings.
SitusAMC is an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, national origin, disability, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
Know Your Rights, Workplace Discrimination is Illegal (https://www.eeoc.gov/sites/default/files/2023-06/22-088\EEOC\KnowYourRights6.12ScreenRdr.pdf)
SitusAMC does not accept unsolicited resumes from staffing agencies, search firms or any third parties. Any unsolicited resume submitted to SitusAMC in any manner will be considered SitusAMC property, and SitusAMC will not pay a fee for any placement resulting from the receipt of an unsolicited resume.
Job Location:
Remote, RE, USA
Country:
USA
The annual full time base salary range for this role is ($46,800 – $70,000). Specific compensation is determined through interviews and a review of relevant education, experience, training, skills, geographic location and alignment with market data. Additionally, certain positions may be eligible to receive a discretionary bonus as determined by bonus program guidelines, position eligibility and SitusAMC Senior Management approval. SitusAMC offers PTO and paid holidays, the terms of which are set forth in the program policies. All full time employees also are eligible to participate in various benefit plans, including medical, dental, vision, life, disability insurance and 401K; in each case in accordance with the terms of the applicable plans.
Please note this is a part-time position and quoted annual compensation ranges will be adjusted accordingly on pro rata basis
Pay Transparency Nondiscrimination Provision (https://go.situsamc.com/rs/962-QMP-613/images/pay-transp\%20English\formattedESQA508c.pdf?version=0)
