at Medline Industries, Inc. in Northfield, Illinois, United States
Job Description
JOB SUMMARY
Responsiblefor improving the customer buying experience through the delivery of new webfeatures and enhancements. Collaborate cross-functionally to identify, develop,and implement the eCommerce product road map. Oversee day-to-day operations ofthe Digital Product Management team.
CORE JOBRESPONSIBILITIES
- Develop and mentor a team of Product Owners to effectivelyevaluate, prioritize, develop, manage, implement and test new eCommerceinitiatives to improve the customer experience.
- Work closely with IS to plan and manage the release of new websitefeatures and enhancements.
- Oversee day-to-day scrum activities to identify and create newfeatures and enhancements.
- Serve as a liaison and primary point of contact, or escalation,within the eCommerce organization for cross-functional partners.
- Create and maintain the eCommerce product roadmap to meet thecurrent and future needs of the customer and the business.
- Foster cross-functional relationships with stakeholders throughoutthe organization to gain support for the eCommerce product roadmap.
- Work with stakeholders to execute and drive adoption andutilization of new systems and products.
- Solicit feedback from stakeholders to support continuousimprovement efforts.
- Management responsibilities include:
- Typically, manages throughmultiple Managers. Provides leadershipand management to one or more major departments of an operating unit or to adepartment that has system-wide accountability.
- Strategic, tactical andoperational planning (12 months) for the function or department;
- Direct budgetaryresponsibility for one or more departments, functions or majorprojects/programs;
- Interpret and executepolicies for departments/projects and develops;
- Recommend and implement newpolicies or modifications to existing policies;
- Hiring staff, recommending pay increases, performing performancereviews, training and development of staff, estimating personnel needs,assigning work, meeting completion dates, interpreting and ensuring consistentapplication of organizational policies.
Education
- Bachelor's degree.
Relevant Work Experience
- At least 8 years of eCommerce experience managing technical projects or programs.
- At least 4 years of experience directly managing people including hiring, developing, motivating, and directing people as they work.
Additional
- Experience with Agile development methodologies, developing business use cases, user stories and/or strategic planning.
- Experience maintaining product ownership and providing support for features and enhancements, post-go-live.
- Experience leveraging data and analytics to evaluate current performance and identify gaps in eCommerce product offerings.
- Experience applying understanding of web technology fundamentals.
PREFERRED QUALIFICATIONS
- Bachelor's degree in Computer Science, Business, Marketing, or related field.
- Experience implementing best practices related to eCommerce projects.
- Experience applying understanding of web technology fundamentals.
- Prior experience with user acceptance testing (UAT).
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
