at Greyhound Lines Inc. in Chicago, Illinois, United States
Job Description
Manages the day-to-day functions of the Driver workforce and ensures pool compliance. Responsible for effective employee/labor relations along with driver retention.
Key Responsibilities:
Daily interaction with the driver workforce.
Selects, trains and mentors the driver workforce.
Ensures all personnel have been trained and/or retrained according to operational procedures.
Follows up with new drivers at regular scheduled intervals on their performance. Has face to face contact with all drivers a minimum of once a month
Reviews manpower needs and ensures proper coverage.
Ensures drivers are reporting to work on time and in complete uniform ready to work.
Ensures employee development by providing ongoing feedback to drivers concerning strengths and areas of needed improvement using DriveCam reporting and customer feedback.
Investigates and acts on feedback regarding drivers and safe operational practices
Responsible for planning of future books offs and run change assignment.
Ensures compliance with safety standards, adherence to all DOT and FMCSA regulations
Ensures that all company standards are met for all drivers in the areas of appearance, training, education, safety, and regulatory compliance.
Make sure drivers are properly credentialed to operate a commercial motor vehicle.
Work closely with Regional HR Manager to address all levels of harassment complaints and assist in investigating thoroughly all allegations of all forms of compliance
Work with drivers to ensure good labor relations are maintained.
Ensure the following of the CBA to ensure proper handling of grievance process.
Review electronic DOT logs and/or paper DOT logs.
Works with OSC to ensure operational execution.
Monitors time performance on a real time basis.
Reporting on deviations from standard.
Interviews and makes recommendations on driver candidates.
Determine and Apply Discipline - Determines the appropriate level of discipline based on company policy.
Resolve Conflict/Complaints - Discusses employee conflicts/complaints with appropriate parties to resolve the issue(s).
Terminate Employment - Executes termination of employment if coaching/counseling/disciplinary action fails.
Other duties as assigned
Minimum Education & Certifications Required:
High school diploma or equivalent (required). Bachelor's degree (preferred).
Work Experience:
Operations management (1-3 years).
Skills:
Must be able to work with minimal supervision
Proficient in Microsoft Office with emphasis on Excel, Windows applications, e-mail etc.
Safety and Workers Compensation (desired) Labor relations & CBAs (desired), Training
Interpersonal (required)
Ability to exercise considerable diplomacy, judgment, and discretion in establishing and maintaining good working relationships and discretion with the company and union officials
Must be able to effectively communicate both verbally and written and exercise active listening skills
Physical Requirements:
Incumbent must be able to move about the office or garage environment and between floors; utilize standard office equipment; access filing system/cabinets; Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Working Conditions:
Office with heating and cooling 75% of the time
Outdoors, not sheltered from the elements
Exposed to hazardous materials or working conditions
Shifts Days/Time:
Overnight
Travel:
Minimal local trips, requiring overnight stay by air, bus or auto overnight stay by air, bus or auto
Minimal domestic trips, requiring overnight stay by air, bus or auto
Benefits:
401(k)
Dental insurance
Vision insurance
Disability insurance
Health insurance
Life insurance
Paid time off/Vacation
Bring your skills to the Greyhound team and make your mark with a company that is making history!
Greyhound is an Equal Opportunity Employer. Greyhound does not discriminate on the basis of any protected status including veterans or individuals with disabilities, race, color, religion, sex, or national origin.
