at Xylem in Rockford, Illinois, United States
Job Description
Join Xylem in the global mission to #LetsSolveWater! As a leading water technology company with 23,000 employees operating in over 150 countries, Xylem is at the forefront of addressing the world’s most critical water challenges. We invite passionate individuals to join our team, dedicated to exceeding customer expectations through innovative and sustainable solutions.
We are excited to announce that Evoqua has now joined Xylem. By uniting our complementary approaches, products, and expertise, we enable our customers to dramatically improve the way water and wastewater is used, managed, conserved, re-used, and returned to nature. Together, we bring uniquely powerful capabilities to solving the world’s greatest water challenge.
At every level, our global team is committed to access, equity, inclusion, and diversity. Our goal is for all colleagues to be involved, respected, valued, connected, and free to bring their authentic selves and ideas. If you are excited and passionate about solving water, we want to hear from you.
Our more than 22,000 diverse employees are helping communities in more than 150 countries become water-secure. Apply today and Let’s Solve Water.
Position Summary
Sells products and / or services to customers through a variety of mediums and acts as point of contact post-sale, focusing on ongoing customer satisfaction, retention, and growing the business. Maintains relationships through accounts through ongoing client contact and support. Closes sales within territory, defined by geographic area, industry, or product / service group. Responds to client inquiries and offers bold recommendations on appropriate products and services. Must work with a sense of urgency to execute sales strategy, generate sales reports, and identify opportunities to increase sales volume while ensuring service levels are met. May work in tandem with other sales team to achieve sales goals and revenue targets.
Core Responsibilities and Tasks
+ Contacts both new and existing customers to sell new and recurring business
+ Creates and delivers quotes and proposals to deliver to customers
+ Ensures customer satisfaction and retention
+ Accurately records information in CRM for forecasting
+ Continues to stay up to date on company and customer technology to remain a trusted partner
+ Mentors and develops less senior Account Specialist; expected to assist and lead others on critical / complex sales
+ Completes the most complex sales to the company’s most important customers; utilizes superior knowledge of products / services and industry to evaluate & recommend best solutions to customers
+ Regularly demonstrates collaborative selling behaviors; mature base of accounts and / or highest level of revenue responsibility
+ Other duties as assigned
Position Requirements
Formal Education:
+ High School Diploma or equivalent (BA/BS is preferred)
+ 10+ years of experience
Knowledge & Experience:
+ Strong understanding of ion exchange resins
+ Experience communicating with leaders and selling within the Nuclear Energy industry.
+ Strong communication skills
+ Intra-departmental communication for purpose of alignment / information sharing
+ Demonstrates a Mastery level of understanding of sales techniques & sales processes
+ Advanced knowledge of Evoqua products and solutions
+ Demonstrates strong ability to identify and cultivate sales from new and / or existing customers
+ Ability to act independently
+ Demonstrates a high level of influence on product / service and selling strategy
+ Ability to assist and lead others on critical / complex sales
+ Basic understanding of ERP and CRM systems
+ Fluency in Microsoft Office applications (Outlook, Word, Excel)
Salary range:
$91,500.00 – $164,500.00
Join the global Xylem team to be a part of innovative technology solutions transforming water usage, conservation, and re-use. Our products impact public utilities, industrial sectors, residential areas, and commercial buildings, with a commitment to providing smart metering, network technologies, and advanced analytics for water, electric, and gas utilities. Partner with us in creating a world where water challenges are met with ingenuity and dedication; where we recognize the power of diversity, equity and inclusion in driving innovation and allowing us to compete more effectively around the world.
At Xylem, you’ll not only contribute to solving water issues but also have the chance to make a difference through our paid Volunteer Program, Xylem Watermark. We embrace diversity and prioritize our employees’ well-being through our DE&I initiatives and Employee Resource Groups (ERG). Proud to be an Equal Employment Opportunity (including disability and veterans) and Affirmative Action workplace, Xylem fosters an inclusive environment free from discrimination or harassment.
Please note that the information in this job description outlines the general nature of the position and is not an exhaustive list of duties. Xylem is dedicated to providing reasonable accommodations to enable all employees to perform their essential job functions. We reserve the right to modify this job description and assign additional duties as needed. Embrace the opportunity to be part of Xylem’s transformative journey in shaping the future of water technology! #XylemCareers #GlobalImpact #WaterInnovation