at Marriott in Springfield, Illinois, United States
Job Description
Additional Information Bonvoy Loyalty Accounting
Job Number 24105829
Job Category Finance & Accounting
Location Marriott International HQ, 7750 Wisconsin Avenue, Bethesda, Maryland, United States
Schedule Full-Time
Located Remotely? Y
Relocation? N
Position Type Management
POSITION SUMMARY
Reporting to Director FBP Loyalty, the Manager will contribute to the financial support of the Loyalty Program (Marriott Bonvoy), ensuring the Program’s ongoing financial health and stability and enabling the achievement of the Programs’ financial goals and objectives. He / She will partner with the Finance Business Partner Customer, Revenue, and Technology team, Loyalty business partners, Marriott Business Services (MBS), Global Technology, Tax, Legal, Financial Contract Compliance, and the Customer Engagement Center (CEC) in the execution of financial and operational business strategies and plans to support the ongoing needs and responsibilities of the Loyalty Program.
The Manager will serve as a subject matter expert on financial matters related to the Loyalty Partnership Payables and Billing and will lead efforts to compile, analyze and translate data into actionable financial information in support of the Program’s financial objectives for the Global Loyalty team, continents, hotels, and other key stakeholders. The primary focus of the Manager is Loyalty External Partnership payables and billing including Airlines and other travel partners.
The Manager will support departmental objectives. He/She will assist in execution of programs and enhancement of systems and processes that support key objectives to achieve the goals of these programs for Marriott and add value. He/She will therefore be adept at tapping diverse sources of information, identifying opportunities, anticipating challenges, and executing strategies to deliver against this objective.
EXPECTED CONTRIBUTIONS
Loyalty Partnership Accounting and Billing
- Manage Other Bonvoy partnership Accounts Receivable and Accounts Payable Billing for 15+ partners:
o Accurate reporting and monthly summarization.
o Manage timely collections and maintain aging report.
o Perform account reconciliation.
o Perform review in adherence to audit requirements.
- Manage Airline Accounts Receivable and Accounts Payable Billing for 40+ Partners
o Accurate reporting and monthly summarization.
o Manage timely collections and maintain aging report.
o Perform account reconciliation.
o Perform review in adherence to audit requirements.
- Review invoices prepared by Accounting’s specialists, adhering to audit requirements before submitting for approval.
- Ensure invoices are paid timely and contractual obligations are met for all partners.
- Analyze accrual processes for accuracy and research material variances for process improvements.
- Support the accounting and billing processes to onboard new partners and support changes to existing partners.
- Establish and maintain strong, collaborative relationships with Partnerships, FBP-Loyalty, Tax, Legal, and other key stakeholders to understand the business. Drive alignment and shared accountabilities with key stakeholders by identifying and communicating key process and outcome requirements.
- Reconcile other respective accounts on the program’s balance sheet with the supporting documentation, properly present in adherence to the company policy.
Managing Work, Projects, and Policies
- Coordinates and implements accounting work and projects as assigned.
- Coordinates, implements, and follows up on Accounting SOP audits for all areas of the property.
- Generates and provides accurate and timely results in the form of reports, presentations, etc.
- Analyzes information and evaluates results to choose the best solution and solve problems.
- Compiles, codes, categorizes, calculates, tabulates, audits, or verifies information or data.
Maintaining Finance and Accounting Goals
- Completes period end function each period.
- Achieves and exceeds goals including performance goals, budget goals, team goals, etc.
- Develops specific goals and plans to prioritize, organize, and accomplish your work.
- Submits reports in a timely manner, ensuring delivery deadlines.
- Ensures profits and losses are documented accurately.
- Maintains a strong accounting and operational control environment to safeguard assets.
- Provide direction and assistance to other organizational units regarding accounting and budgeting policies and procedures, and efficient control and utilization of financial resources.
Demonstrating and Applying Accounting Knowledge
- Demonstrates knowledge of job-relevant issues, products, systems, and processes.
- Demonstrates knowledge of Accounts Payable and Accounts Receivable procedures.
- Demonstrates knowledge and proficiency with write off procedures.
- Keeps up-to-date technically and applying new knowledge to your job.
- Uses computers and computer systems (including hardware and software) to develop financial spreadsheets, set up functions, enter data, and process information.
- Uses relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.
Partnership and Team work Capabilities
- Utilizes interpersonal and communication skills to lead, influence, and encourage others; advocates sound financial/business decision making; demonstrates honesty/integrity; leads by example.
- Has a motivational attitude and helps promote a productive work environment.
- Assists leadership to promote and meet deadlines.
- Understands how to partner in a culturally diverse work environment.
- Have a customer service and employee satisfaction mindset.
- Help to support the development, mentoring and training of teammates as needed.
Additional Responsibilities
- Maintain department files and manage record retention according to policies.
- Provides information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Demonstrates personal integrity.
- Uses effective listening skills.
- Demonstrates self-confidence, energy, and enthusiasm.
- Manages group or interpersonal conflict effectively.
- Informs and/or updates the leaders, the peers, and the subordinates on relevant information in a timely manner.
- Manages time well and possesses strong organizational skills.
- Presents ideas, expectations, and information in a concise well-organized way.
- Uses problem solving methodology for decision making and follow up.
- Perform other duties as assigned.
CANDIDATE PROFILE
Education and Experience
Required:
- Bachelor’s degree required, preferably in Finance or Accounting.
- Able to take complex information and present it in a clear and concise manner
- Experience with Microsoft Office for data analysis, presentations and memos
- Experience with Microsoft Office applications including Excel, Word and PowerPoint
- Able to work under limited supervision to solve problems and implement solutions
Preferred:
- Knowledge of Marriott and hospitality industry
- 5 + years experience in finance, accounting and/or lodging related discipline
- Project Management skills highly valued
- Experience with Microsoft office applications including Smartsheets, Excel, PowerPoint, and Word
- Extensive experience in data gathering and analysis
Skills and Knowledge
- Analytical/Critical Thinking – The ability to gather and organize information using a logical and systematic process; recognize patterns and relationships in complex data; examine data to identify implications, problems and draw a
