at Bank of America in Chicago, Illinois, United States
Job Description
Payments SSS Specialist
New York, New York;Chicago, Illinois; Charlotte, North Carolina
Job Description:
At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. Responsible Growth is how we run our company and how we deliver for our clients, teammates, communities and shareholders every day.
One of the keys to driving Responsible Growth is being a great place to work for our teammates around the world. We’re devoted to being a diverse and inclusive workplace for everyone. We hire individuals with a broad range of backgrounds and experiences and invest heavily in our teammates and their families by offering competitive benefits to support their physical, emotional, and financial well-being.
Bank of America believes both in the importance of working together and offering flexibility to our employees. We use a multi-faceted approach for flexibility, depending on the various roles in our organization.
Working at Bank of America will give you a great career with opportunities to learn, grow and make an impact, along with the power to make a difference. Join us!
Job Description:
This job is responsible for leading product experts supporting Global Transaction Services in client engagements, account management, closing complex and high dollar deals, and/or emerging solution opportunities with strategic clients. Key responsibilities include serving as the product sales or industry expert in client calls, identifying opportunities and influencing solutions, and driving collaboration between product, sales, and client relationship teams to package marketing leading solutions that address client challenges.
At Bank of America, each day brings innovation and opportunity. We are dedicated to turning technology advances into treasury solutions for our clients globally – across all segments and industries. We are looking for highly motivated, self-starters who can advocate for our clients in providing liquidity management, payments and receipts, trade and supply chain finance, FX and commercial card services, by complementing high tech with a personalized touch. Challenge the status quo and influence peers with diverse points of view. Forward thinkers with ability to see what’s next in treasury management. The future of treasury management is here at Bank of America. Powered by people. Driven by Technology.
The role focuses on supporting business development and sales, helping the Payments SSS team in meeting targeted annual new business goals. Assisting the business to develop leads from an existing client base and closing deals is the determinant of success. The role also includes responsibility over business reporting, managing internal performance communication, internal/external data analytics, and developing client facing content.
While North America-based clients will form the bulk of client engagement, the individual will also need to partner with SSS & Sales teams in other regions to drive the sales process, maximize global opportunity, and deliver the global firm to the client.
Payments is a core component of our clients’ treasury processes, as such, this role will require partnership with other GPS business lines including Trade, Liquidity, Receivables, and FX Payments. This provides an opportunity to extend your knowledge of the bank’s treasury solutions and how we help clients to resolve complex, cross-currency payments/receipts processes.
Core Function:
+ As a GPS Product Sales Specialist, candidate will be responsible for partnering with Sales and Product to support the continued growth of Payments revenue.
+ Key job responsibilities include supporting the execution of product sales strategies across LOBs and regions inclusive of direct deal support, prospecting and on-going sales and coverage education.
+ Must work with globally-based sales and product managers to promote cross-currency payments capabilities and pursue marquee deals, including coordination with regionally-based product executives in developing, implementing and promoting required capabilities. Participate in and drive industry dialogue on pertinent Payments topics to ensure BofA’s and our clients’ interests are appropriately represented.
+ Provide product expertise and platform differentiation to support Sales officers.
+ Oversee reporting including pipeline of business opportunities and monthly industry performance dashboards
Responsibilities:
+ Manages client engagements and reviews, account management, complex deals, and/or emerging solution opportunities with clients to grow market share through deal support
+ Serves as a bank representative presenting at key industry events, leading consultative discussions at multiple levels of the organization, and providing product line expertise
+ Assists banking line partners in understanding treasury management, product risk, and ensuring applicable policies are applied through the sales cycle
+ Manages the strategy and tactical execution of segment initiatives across all major Lines of Business, driving collaboration between product, sales, and client relationship teams
+ Identifies and develops responses to emerging product trends, competitive strategies, and market gaps
+ Develops and implements programs and policies in partnership with market leadership to drive Global Treasury solutions and local market strategies
+ Acts as the product or industry expert in client call planning and strategic client reviews, identifying opportunities and influencing solutions
Skills:
+ Business Development
+ Customer and Client Focus
+ Leadership Development
+ Strategy Planning and Development
+ Business Acumen
+ Change Management
+ Client Experience Branding
+ Client Solutions Advisory
+ Inclusive Leadership
+ Account Management
+ Inclusive and Inspiring: Seeking motivating team players who value collaboration, celebrating shared success and who actively seek and appreciate diverse thoughts and backgrounds
+ Authentic and Passionate: Seeking highly engaged teammates whose intensity and intentions align and are enthusiastic about the work we are doing for our clients and in our communities
+ Innovative and Curious: Seeking teammates with out-of-the box ideas and solutions, who embrace change with a future-forward mindset, and are looking to challenge the status quo
+ Confident and Agile: Seeking strong communicators who value giving and receiving feedback, easily build relationships, and who are quick thinking, flexible, and always learning and sharing knowledge
Domain Expertise/Intellect
+ Understanding of treasury/finance processes for Corporates/Financial Institutions.
+ Display desire to learn the GPS business and become a subject matter expert in Payment Services across a broad range of industry sectors to grow into a Senior SSS role and become a trusted advisor to our clients.
+ Ability to analyze, determine, drive and build solutions independently.
+ Strong grasp of critical principles of risk management, compliance and fraud.
Results
+ Proven track record of supporting a results oriented organization; a sense of urgency and tenacity in helping the business in exceeding revenue goals that are delivered in a deliberate, inclusive, organized manner.
Relationship Building and Influence
+ Recognized as a person of impact, engendering trust and accountability in business initiatives and internal projects
+ Strong communicator, looking to expand their influencing skills and build a strong network of professional relationships within different LOB’s at BofA and across different industry groups.
+ Analytical skills sufficient to identify trends/opportunities within financial/market data and to locate/interpret competitive information.
+ Demonstrated strong written and verbal presentation skills, particula
