Barback

at Pacific Langham Chicago Corporation in Chicago, Illinois, United States

Job Description

PRIMARY OBJECTIVE OF POSITION:

Provide service assistance to Bartenders with the initial preparation and servicing of all department and portable bars operating within the hotel. To provide friendly, courteous and professional service to guests in the hotel Bar, while maintaining high levels of service as per Langham Hospitality Group and Forbes standards.

RESPONSIBILITIES AND JOB DUTIES:

• Responsible for the requisitioning and stocking of all beer, wine, spirits upon receiving it from the Purchasing Department.
• Responsible for juicing, syrups, and cordial preparation in sufficient amounts according to projected business. Keep the back-up juices, syrups and cordials organized in a clean refrigerated space in prescribed containers for later use.
• Responsible for the preparation of cocktails batches following the correct recipe.
• Responsible for stocking the bar during and at the end of the service following pars in place.
• Responsible for the cleanliness of the back-up storages including beer coolers, syrup and cordial cooler and bar shelf in the cellar to comply with health code standards.
• Responsible for polishing glasses during service and keeping the glass shelves always stocked according to par levels.
• Responsible for scooping ice from ice bins, transporting to service areas and replenishing ice containers for usage.
• Knowledge of the hotel facilities and local city attractions to respond to guest inquiries.
• Cooperate closely with other members of the outlet team including servers, porters, and kitchen associates.
• Communicate with Restaurant Management daily.
• Clean bar/restaurant area during and after meal periods.
• Positive team player with the ability to get larger tasks completed.
• Acquire a working knowledge of the hotel, in-house facilities, and local information to respond to customer inquiries about the area.
• Follow health and safety procedures.
• Work well in a team atmosphere and independently.
• Self-motivated and friendly, able to work with a diverse team of people.
• Attend monthly department meetings.
• Perform general cleaning tasks using standard hotel cleaning products as assigned by your supervisor to adhere to health standards.
• Perform other duties and responsibilities as requested e.g., special guest requests.
• Must adhere to All State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests to ensure all laws are being followed.
• Other duties as assigned such as assisting security with disorderly guests.
• Report to duty as scheduled by direct supervisor according to operating hours.
• Provide maximum levels of guest service while maintaining Langham Hospitality Group standards.
• Be fully versed in all Forbes service standards.
• Other duties as assigned by direct supervisor.