at Salesforce in Chicago, Illinois, United States
Job Description
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Job CategoryProgram & Project Management
Job Details
About Salesforce
We're Salesforce, the Customer Company, inspiring the future of business with AI+ Data +CRM. Leading with our core values, we help companies across every industry blaze new trails and connect with customers in a whole new way. And, we empower you to be a Trailblazer, too - driving your performance and career growth, charting new paths, and improving the state of the world. If you believe in business as the greatest platform for change and in companies doing well and doing good - you've come to the right place.
Technical Program Managers (TPMs) play a meaningful role at Salesforce in leading large-scale, cross-functional initiatives within our Technology & Products organizations. TPMs are responsible for programs from beginning to end, ensuring a better workflow and more effective communication. They work closely with executives and key company partners to drive critical programs and activities across the company!
As the Manager/Senior Manager, Technical Program Management for Heroku, you will play a pivotal role in orchestrating and overseeing complex technical initiatives that contribute to our continued growth and success. You will collaborate with cross-functional teams, including engineering, product management and marketing, operations, and sales, to ensure alignment and timely delivery of projects. You will work under the leadership of the Cloud TPM Leader to support alignment with strategic goals. Though this is an individual contributor role, you will thrive in a culture of ownership, delivery and innovation!
About You
Love to wear multiple hats.
Builds the relationships to make things happen.
Highly functional in an energizing environment.
Comfortable bending between the tactical and strategic.
Outstanding executive presence and communications professional.
A service-oriented-minded person who "Thinks Customer."
Enjoy a hyper-transparent flow of information, conversation, and ideas.
Your Impact
Lead programs by aligning across program scope, and release planning, as well as aligning one or more teams on vision, and business goals, crafting program structure, and securing cross-functional alignment.
Drive teams through the Software engineering experience using Agile and analytical and technical skills.
Develop strong partnerships with key functional team members to drive focus on business goals. Be a trusted partner for executive management to ensure program success.
Partner with cross-functional teammates to drive workgroup alignment meetings to address tactical release issues, dependencies, team status, production issues, metrics review, achievements, etc. (cross-functional - Product Owners, Scrum Leads, UX, CX,).
Support "program/feature" dependencies across multiple teams, scrum teams, functions, divisions, and partners.
Anticipate and remove obstacles with a sense of urgency that slow down or prevent project teams from delivering on project goals.
Provide monthly program reviews and updates at sprint reviews (deep dive into the current state of project goals, risks, and critical issues).
Create a collaborative environment that fosters creativity, innovation, and learning.
Be a catalyst within the organization, someone who can help advance our Product & Technology strategy globally and drive others in the organization to change.
Qualifications
3+ years of enterprise software/technical program or engineering management experience at an enterprise technology company.
3+ years of conducting and leading SaaS product development programs; shown understanding of the SaaS business model and its product development lifecycle.
Excellent analytical and problem-solving skills with a history of hands-on, detail orientation.
Deep experience with the software development lifecycle; ability to adjust and apply this knowledge in a dynamic environment using agile methodologies.
Ability to establish credibility and rapport with senior executives and team members.
Outstanding organizational, communication,... For full info follow application link.
Salesforce.com and Salesforce.org are Equal Employment Opportunity and Affirmative Action Employers. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, or disability status. Headhunters and recruitment agencies may not submit resumes/CVs through this Web site or directly to managers. Salesforce.com and Salesforce.org do not accept unsolicited headhunter and agency resumes. Salesforce.com and Salesforce.org will not pay fees to any third-party agency or company that does not have a signed agreement with Salesforce.com or Salesforce.org.
