at Accenture in Chicago, Illinois, United States
Job Description
Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services-creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 742,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. We are uniquely able to deliver tangible outcomes because of our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song. These capabilities, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at www.accenture.com .
In Strategy & Consulting we work with C-suite executives, leaders and boards of the world’s leading organizations, helping them reinvent every part of their enterprise to drive greater growth, enhance competitiveness, implement operational improvements, reduce cost, deliver sustainable 360° stakeholder value, and set a new performance frontier for themselves and the industry in which they operate. Our deep industry and functional expertise is supported by proprietary assets and solutions that help organizations transform faster and become more resilient. Underpinned by technology, data, analytics, AI, change management, talent and sustainability capabilities, our Strategy & Consulting services help architect and accelerate all aspects of an organization’s total enterprise reinvention.Our management consultants have the opportunity to work and collaborate with colleagues from across the full spectrum of consulting activity: identifying and creatively solving complex problems, designing and re-engineering critical processes, and fundamentally transforming the way a company operates. Our management consultants are more than just theorists – they turn theory into action. Acting as trusted advisors to our clients, they work directly with FORTUNE© Global 500 companies across many different industry sectors. They concentrate on getting a holistic view of a client’s business and industry environment and use their expertise and critical thinking skills to design and deliver realistic, achievable business strategies and solutions that address key client priorities.
Much of the work we do is at the cutting edge of innovation and thinking. We involve our consultants in publishing and sharing this knowledge as thought leadership to benefit clients, industry and fellow colleagues.
You are:
As a Revenue Cycle Consultant, you possess an understanding of both end-to-end revenue cycle processes (patient access, health information management, billing, collections) and the healthcare IT landscape. You will be at the core of streamlining and improving financial operations to help our clients meet their business goals and address their most pressing challenges in the everchanging healthcare landscape. You are likely to engage in a range of activities from identifying client value creation opportunities to project managing the business solution implementation, ensuring healthcare providers receive timely and accurate payments for their services, while also ensuring that patients receive the best possible care.
The work:
Assess and Implement Strategic Business Improvement Projects
+ Implement Revenue Cycle solutions across complex, large-scale health care providers; this includes understanding of the Revenue Cycle process and its full impact on the financials. Some solutions include comprehensive transformational initiatives for operating models, performance improvement, change management, and technology implementation support, and vendor management.
+ Provide revenue cycle functional expertise and best practices for electronic medical record (EMR) implementations.
+ Identify and prioritize client value creation opportunities based on research and analysis activities and an understanding of client visions, performance gaps, and needs.
+ Contribute to the business solution implementation: define business architecture, process design, and development activities, developing capabilities and performance measurements/KPIs.
+ Execute on implementation plans and develop project deliverables to schedule and performance goals. Assess and manage risk throughout the project lifecycle and make adjustments as needed. Ensure planned business outcomes are achieved.
+ Help clients start the process of modernizing their revenue cycle and finance functions by consulting with internal and external teams to set strategy and goals.
+ Own project workstreams and interact with the client daily to foster engagement success.
+ Analyze and document revenue cycle processes, while focusing on specific opportunity areas identified during assessment process.
+ Lead initiative teams consisting of Accenture and client participants that contribute to overall project objectives.
+ Recognize and identify revenue cycle process challenges or opportunities and escalate concerns timely.
Client Relationship Development and Management
+ Manage key client stakeholder relationships and communications at all stages of the project. Facilitate complex meetings, presentations and workshops to build client commitment for the change.
+ Support day-to-day operational meetings with client sponsors and consulting leaders.
+ Prepare and communicate well-organized, effective reports and presentations to client and internal executives, articulating complex concepts in a clear and understandable manner.
+ Cultivate follow-on opportunities at clients and developing compelling business case/proposals to new business opportunities.
+ Be a trusted advisor to client leaders and key stakeholders.
Practice Building
+ Proactively contribute and participate in practice-building activities and collaboration tools (e.g., recruiting, methodology development, template creation, best practice recommendations).
+ Share your experience in specific practice specialty areas to drive firm-recognized expertise development.
+ Mentor team and practice members.
+ Stay on top of current regulations, trends, and technologies influencing revenue cycle across broad client types (e.g., hospitals, health systems, medical groups, pharmacies, durable medical equipment suppliers).
It is our intention for our people to live where they work and work where they live. However, in the context of our profession and serving our clients there may be times when you will need to travel.
Here’s what you need:
+ Minimum of 3 years of finance and management consulting experience
+ Minimum of 2 years of healthcare provider Revenue Cycle environment experience
+ Minimum of 2 years of experience transforming revenue cycle processes to maximize realizable revenue, minimize denials and accelerate cash flow
+ Minimum of 2 years of Epic specialization and/or knowledge in Epic modules
+ Bachelor’s Degree
Bonus points if:
+ You’re a pro when it comes to engagement – plus business, practice, and people development
+ Experience with EMR design and/or implementation
+ Strong financial acumen, ability to develop budgets, forecast revenue, develop early warning signs and adapt the organization to achieve financial targets
+ Prior experience working in consultancy or consulting capacity is preferred
+ Experience with Automation
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