Product Owner- Voyager

at The Boston Consulting Group in Chicago, Illinois, United States

Job Description

WHAT YOU'LL DO

As the Product Owner for Voyager, you will sit at a critical epicenter for BCG's generative AI transformation. Managing a product team of engineers, your role as PO is to create a product that enables knowledge discoverability and content synthesis via a simple and intuitive user interface. We aim to de-risk, future-proof, and make scalable BCG's generative AI stack, while ensuring reusability of our services across BCG. To achieve our transformation and enterprise scalability, we need to transform our products, experiences, processes, technology and how we operate. Delivering our clients unrivalled experience of exceptional service, value and flexibility is part of our DNA. We are looking for people who are passionate about generative AI and innovation and want to spread this approach within our teams and business processes.
To execute this transformation, we need Product Owners as leadership roles; someone who is customer-centric and enjoys working with teams to design and deliver exceptional products to customers, as well as taking end to end ownership of Squad goals, product roadmaps and assessing end value delivery. You will lead a Squad and work directly with its members to prioritize and manage what needs to be done and by when. Working with Squad members without line management authority over them will be key-you are a servant-leader and embody that in how you approach the work. You will coordinate closely with your Chapter Lead Product Owner to stay aligned on business goals defined by our Portfolio Lead and make sure your Squad is progressing and delivering against them. You will also represent the voice of the customer, whether internal or external, and make sure that Squad members understand their needs and preferences. To get this work done, you will own and prioritize the backlog of user stories that your Squad members will use to inform their work, and be responsible for supporting and motivating your squad members
Among your responsibilities, you will:
Deliver business results and customer value

Ensure that the product is built in an incremental way, releasing new working features at the end of each sprint and creating value for the customer

Track product performance and Recruiting function feedback to inform future work

Deliver on specific and measurable OKRS and KPIs to be defined for your Squad

Manage relevant product budget process and support the Portfolio Lead in engaging with the funding process

Serve as the voice of customer or end-user

Translate the voice and needs of customer into user stories, engaging users, stakeholders and cross-functional product teams as needed

Engage in continuous discovery (e.g., via surveys & interviews) to understand customer needs

Leverage empirical and qualitative data to assess feature performance and inform prioritization

Determine tradeoffs involving customer value, cost, and speed to execution

Represent customer needs to ensure they are understood and integrated into the Squad's work

Proactively seek customer feedback to learn and better understand their needs and requirements

Facilitate product demos to empower Squad members with real-time feedback from customers & stakeholders
Oversee what is delivered by the Squad and when

Own upstream / downstream impact to other products to proactively manage dependencies, and prioritize most critical priorities

Ensure that our products meet latest enterprise architecture requirements

Seek the most cost-effective route to delivery, especially through PoCs for discovery

Prioritize work through a well-organized backlog of user stories and clearly communicate what needs to be done and by when

Define and clearly communicate acceptance criteria for output based on business & customer needs
Support and enable the Squad to get its work done

Regularly engage with the Squad to offer feedback on work-in-progress and clarify requirements

Engage with Chapter Leads regarding resourcing and functional expertise required in Squad

Provide feedback as part of performance management of Squad members and other members of the Portfolio
Set an overall vision to direct and inform the Squad's work

Work closely with the Chapter Lead Product Owner and Portfolio Lead to understand and drive alignment on the Portfolio's business strategy, goals, and objectives

Translate Portfolio objectives and Knowledge functional input into a clear... For full info follow application link.

The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.