at Health Care Service Corporation in Chicago, Illinois, United States
Job Description
At HCSC, we consider our employees the cornerstone of our business and the foundation to our success. We enable employees to craft their career with curated development plans that set their learning path to a rewarding and fulfilling career.
Come join us and be part of a purpose driven company who is invested in your future!
Job Summary
This position is responsible for supervising and overseeing day-to-day operations of Customer Service units.
Required Job Qualifications:
* Bachelor Degree and 2 years business experience OR 3 years business experience and 3 years experience in a leadership position with sound decision making skills in a customer service environment.
* Experience in developing/leading and inspiring employees.
* Clear and concise written and verbal communication skills.
* Analytical and organizational skills and ability to meet deadlines
Preferred Job Qualifications:
* Knowledge of contract benefits, claim processing and inquiry procedures, system logic or the processing system.
* Knowledge of the health care industry.
* Bilingual.
* PC proficiency to include Word, Excel and PowerPoint
This position will not honor telecommuter status. This role will function on a flex schedule requiring you to be in office 3 days/week.
This position has an expected start date of August 26th.
Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!
HCSC Employment Statement:
HCSC is committed to diversity in the workplace and to providing equal opportunity and affirmative action to employees and applicants. We are an Equal Opportunity Employment / Affirmative Action employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Drug screening and background investigation are required, as allowed by law. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
