at Aon in Chicago, Illinois, United States
Job Description
Operations Consulting Senior Associate
As part of an industry-leading team, you will help empower results for our clients by delivering innovative and effective solutions as part of our Strategy Consulting practice within the Strategy & Technology Group (STG) in Chicago, IL.
Aon STG Strategy Consulting provides advisory services to firms who operate across the insurance landscape, which include many of the most prestigious companies in the Global Property, Casualty, Insurtech, Digital Platforms, and Health and Benefit (re)insurance market. We help our clients to optimize people, process, technology and data to drive business outcomes. Most importantly we help our clients to turn insights into practical actions and into tangible outcomes.
As a Senior Operations Associate Consultant, you will be in a client-facing role working closely with Client Leaders, Project Managers, and Aon Leadership. Your role will involve leading project work streams to deliver business focused initiatives and recommendations for our clients through understanding their objectives, addressing their challenges, and developing operationally focused solutions that improve client's efficiency and efficacy. Operational consulting focus areas for our clients include program and project management, operating model design, organizational design and governance, process improvement and expense management.
Aon is in the business of better decisions.
At Aon, we shape decisions for the better to protect and enrich the lives of people around the world. As an organization, we are united through trust as one inclusive, diverse team, and we are passionate about helping our colleagues and clients succeed.
What the day will look like
Contribute to full lifecycle client engagements by leading initiatives, handling project workstreams, and implementing operational recommendations
Responsible for delivery of project workstreams and outputs, managing team members, and mentoring colleagues outside of specific projects
Lead workstreams with clients to develop processes and methodologies that will guide them to the desired future state
Design and develop target operating models, compare current and future states and perform gap analyses
Identify, analyze and improve upon business processes, including workflow documentation and process maps
Design organizational structures and corporate governance frameworks
Take a lead role on analysis, initial story building, production of reports, and other client deliverables
Lead the facilitation of interviews with clients and Aon colleagues
Responsible for the identification and communication of recommendations to clients
Handle the client relationship alongside other STG colleagues
Work in a collaborative environment with clients and colleagues
Challenge the status quo and internal processes to find opportunities to work more efficiently
Lead by strong example and take on additional responsibility as required
Work with senior management to develop proposals and create marketing and business development materials
Support the operational needs of STG including internal initiatives such as recruiting, marketing, communications, etc.
Willing to travel (typically less than 20%)
Skills and experience that will lead to success
Bachelor's degree in business, operations or similar field
Proven experience with 3+ years of experience in insurance, operations or operations consulting
Experience in workflow optimization, process improvement or process mapping
Strong analytical abilities and a track record of academic success
Willingness to learn and to solve complex problems
Project management skills
Ability to communicate in a collaborative and client focused manner
Ability to perform well under pressure, on multiple work streams, and with tight deadlines
Strong attention to detail and critical eye in overseeing work of junior analysts
Regularly finds opportunities to take on additional responsibility and to work more efficiently
Proven team player with the ability to leverage the knowledge of those around them
Strong interpersonal skills with the ability to network and engage with all levels of collaborators (both internal and external)
Excellent oral and written communication skills
Fluency in Microsoft Office applications (PowerPoint, Excel, Vizio)
How we support our colleagues
In addition to our comprehensive benefits package, we encourage a diverse workforce. Plus, our agile, inclusive environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon.... For full info follow application link.
Aon provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, or domestic partner status. Aon is committed to a diverse workforce and is an affirmative action employer.
