at NorthShore University Health System in Evanston, Illinois, United States
Job Description
Program Manager, Medical Group Business Operations
The Medical Group Program Manager supports the Endeavor Health Medical Group management team by leading high-value projects in the Medical Group. The Medical Group Program Manager will utilize a standard project management framework to lead project teams from project intake to implementation, with an emphasis on driving results and 'getting things done.' They will work within the Medical Group Business Operations structure to ensure appropriate performance measurement processes are established to track outcomes. The Program Manager will work in collaboration with Medical Group Operations Leaders, Physician Leaders, and other business support departments.
Position Highlights:
Position: Program manager, Medical Group Business Operations
Location: Evanston, IL and Warrenville, IL
Full Time/Part Time: Full Time
Hours: Monday-Friday, during normal business hours
Required Travel: travel to other Endeavor Health locations will be required
What you will do:
Responsible for managing a subset of high-value strategic projects that support the goals and objectives of Endeavor Health Medical Group (EHMG) Leadership
Program Managers support the business objectives and goals of the Presidents and Senior Vice Presidents of Primary Care and Specialty Care
Manages projects utilizing a set of standard tools and methodologies, thereby instilling a common project management discipline across the Medical Group
Drives project and process improvement work from project kick-off through implementation, and works within the EHMG Business Operations org structure to establish ongoing performance measurement to track progress/success
Establishes a regular meeting cadence and check-in system with project teams to ensure the project plan is being executed on, and timelines are being met
Escalates and communicates issues appropriately to drive projects forward on schedule
Partners with Medical Group operations leaders, clinicians, and other stakeholders to establish project objectives that are aligned with Medical Group goals
Works with project teams to develop KPIs for ongoing performance measurement
What you will need:
Education: Bachelor's Degree in Healthcare Administration, Business Administration, Computer and Information Science, Engineering, or other healthcare related degree, required. Master's degree, preferred
Certification: Professional certifications in the areas of Project Management and Process Improvement, preferred. (PMP, Lean Six Sigma, or equivalent)
Experience: 3+ years of project management and process improvement experience within a healthcare setting, required
Unique or Preferred Skills:
Comfortable leading project work across teams with diverse backgrounds and skill sets
Demonstrates strong analytical reasoning skills, problem solving, and decision making
Works effectively with others to solve complex problems
Strong organization and time management skills
Ability to provide feedback when needed
Experience and interest in developing strategies that help drive operational performance
Effective communication skills, including demonstrated ability to prepare and present written materials
Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, Pet and Vision options
Tuition Reimbursement
Free Parking
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Endeavor Health is a fully integrated healthcare delivery system committed to providing access to quality, vibrant, community-connected care, serving an area of more than 4.2 million residents across six northeast Illinois counties. Our more than 25,000 team members and more than 6,000 physicians aim to deliver transformative patient experiences and expert care close to home across more than 300 ambulatory locations and eight acute care hospitals - Edward (Naperville), Elmhurst, Evanston, Glenbrook (Glenview), Highland Park, Northwest Community (Arlington Heights) Skokie and Swedish (Chicago) - all recognized as Magnet hospitals for nursing excellence. For more information, visit www.endeavorhealth.org.
When you work for Endeavor Health, you will be part of an organization that encourages its employees to achieve career goals and maximize their professional potential.
Please explore our website (www.endeavorhealth.org) to better understand how Endeavor Health delivers on its mission to "help everyone in our communities be their best".
Endeavor Health is committed to working with and providing reasonable accommodation to individuals with disabilities. Please refer to the main... For full info follow application link.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.
