at Hilton in Chicago, Illinois, United States
Job Description
The beautiful Palmer House, a Hilton Hotel is looking for it’s next Food & Beverage Manager to join the team\!
This iconic American bistro utilizes fresh Great Lakes region wild catches and farm raised fish, poultry, beef and pork blending hyper\-local Chicago influences to bring forward a casual, yet playful experience exemplified by homegrown label partnerships with breweries, distilleries, bakeries, butchers, dairies and farmers\.- What will I be doing?**
+ Manage all outlet operations to include, but not limited to, guest service standards and initiatives, product quality, cost controls and overall profitability, marketing initiatives, systems use and management, budgeting and forecasting, department management, policy and procedure implementation and enforcement and meeting participation and facilitation
+ Monitor and develop team member performance to include, but not limited to, providing supervision and professional development, conducting counselling and evaluations and delivering recognition and reward
+ Monitor and assess product and service and satisfaction trends, evaluate and address issues and make improvements accordingly
+ Ensure compliance with health, safety, sanitation and alcohol awareness standards
+ Initiate and implement marketing and up\-selling techniques to promote restaurant food and beverage and services and to maximize overall revenue
+ Ensure team members have current knowledge of outlet offerings, products, services, facilities, events, pricing and policies and knowledge of the local area and events
+ Recruit, interview and train team members
- What are we looking for?**
+ Hospitality \- We’re passionate about delivering exceptional guest experiences\.
+ Integrity \- We do the right thing, all the time\.
+ Leadership \- We’re leaders in our industry and in our communities\.
+ Teamwork \- We’re team players in everything we do\.
+ Ownership \- We’re the owners of our actions and decisions\.
+ Now \- We operate with a sense of urgency and discipline
+ Quality
+ Productivity
+ Dependability
+ Customer Focus
+ Adaptability
- What will it be like to work for Hilton?**
Job: Bars and Restaurants
Title: Food & Beverage Manager \- Palmer House Hilton
Location: null
Requisition ID: HOT0AQF4
EOE/AA/Disabled/Veterans