at Jones Lang LaSalle in Chicago, Illinois, United States
Job Description
As a key member of the global talent & development team, you will facilitate, deliver and create incredible employee development experiences for JLL. Working directly with our L&D Product Leads and L&D Partners, your role will deliver talent and development programming that ultimately drives the JLL growth agenda. This role is pivotal in scaling our business programming and is a primary role in optimizing operations as well as evolving our talent products while shaping a brighter way.
Key Responsibilities:
Lead assigned training and development programs in the identification, development, implementation, and evaluation of learning-based interventions targeted at improving individual and organizational performance in partnership with instructional designers on your team.
Continues to broaden or deepen technical or professional expertise as appropriate.
Builds on reputation with people in the business to direct requests utilizing L&D best practices and ways of working.
Act as a back-up trainer/facilitator for other learning interventions, as needed
Delivers global talent and development programs across all talent development products.
Facilitates training with an application of adult learning theories, JLL's brand/learning standards and contemporary approaches to driving true behavioural changes.
Facilitate training both in-person (travel in non-exceptional years- 20-35%) and webinar training, ensuring a fantastic employee experience.
Is knowledgeable of all talent & development subject areas and apply to apply facilitate meaningful discussions.
Maintains delivery standards in accordance with facilitator effectiveness and learning effectiveness such as Net Promotor Score for programs
Drives a premium learning experience for our programs - building a best-in-class signature brand for leadership development at JLL
Builds business knowledge while interfacing with learners outside of programmed and scheduled events.
Utilizes cultural awareness of nuances and ways to drive additional value for participants based on country and local requirements.
Networks externally for leading practices, approaches, tools and techniques in training and development facilitation.
Qualifications:
Bachelor's degree in Education, Human Resources, Business Administration, or related field. Master's degree preferred.
Minimum [3-5] years of experience in designing and delivering training programs in a corporate environment.
Strong knowledge of instructional design methodologies, adult learning principles, and learning technologies.
Proven experience in facilitation and delivering training programs to diverse audiences.
Excellent verbal and written communication skills, with the ability to communicate complex concepts in a clear and concise manner.
Strong organizational and time-management skills, with the ability to manage multiple projects and deadlines simultaneously.
Proficient in using learning management systems and e-learning authoring tools.
Strong interpersonal skills and the ability to build rapport and collaborate effectively with stakeholders at all levels.
Demonstrated ability to work independently, as well as in a team-oriented and collaborative environment.
Industry certifications in training and development (e.g., CPLP, ATD) are a plus.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.