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Microsoft Program Manager- SMC

at CDW LLC in Chicago, Illinois, United States

Job Description

Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.

The Program Manager is responsible for driving revenue through the integration of products, enablement of sellers, and development of programs for their respective category across CDW business segments (Corporate / Government). The incumbent is responsible for administration of tools related to incentive programs to assist CDW in growing profitable revenue while delivering a superior customer experience. This role's primary goal would be to optimize our partner relationship to execute on our marketing agreements, manage funding and expenses to maximize gross profit opportunities, and increase communication of initiatives across the organization. The role will focus on enrollment and applications of new incentive programs/agreements and maximizing existing. This includes optimizing process and procedures for gross profit generating programs down to the customer level through our solution architects and sales; improving tools, processes and resources to support selling; adding operational efficiencies to better scale; and helping align the presales team with Sales and PPM to support growth in both revenue and profit.

Key Areas of Responsibility

Grow revenue and overall profitability for assigned product category

Analyze complex industry information to identify, develop and execute strategies to increase sales.

Maintain expert knowledge of product portfolio within respective category

Develop and articulate competitive positioning and differentiation of brands within category

Manage, track and process milestones for marketing agreements, enablement initiatives, and additional Gross Profit generating programs. Analyze programs before, during, and after execution to provide measurement and impact to category performance

Develop trusted partnership with Strategic Sales leaders, presales specialists, sales, and PPM to provide a platform for operational efficiencies and process improvements

Act as central point for maintaining certification levels for specializations and partner program enrollments and the development or enhancement of our tools, resources, reporting and process improvements

Work strategically with marketing to develop or maximize opportunities that promote the awareness of assigned category and increase customer penetration

Assist in creation and execution of the Business Plan for the respective category

Identify key stakeholders, align priorities, lead execution, and drive consistency around category programs and communications across organization

Engage with multiple strategic brands to communicate category initiatives, resources, and sponsorship opportunities

Mentor and coach junior team members

Responsibilities

Represent and evangelize the assigned category in meetings and speak to product portfolio, category performance, program/promotion results, and current initiatives

Provide comprehensive reporting and analysis, both internally and externally, on product portfolio, category performance, industry trends, and market share

Engage regularly with sales leadership, segment and solution marketing, and presales specialists to drive category awareness

Lead trainings and enablement programs within key segments to promote customer penetration

Minimum Qualifications

Bachelor's Degree + 5 years sales/marketing experience/project management, OR

9 years experience in sales/marketing/project management, OR

4 years CDW PPM Experience + 5 years in sales/marketing/project management

Other Required Qualifications

Exceptional verbal and written communication skills with the ability to effectively interact with all stakeholders

Proven ability to effectively and strategically engage with executive leadership

Demonstrated ability to build and maintain strong business relationships

Proficient in Microsoft Office applications

Expert financial and business acumen

Exceptional strategic agility and analytical skills

Expert presentation skills

Proven track record of driving results
Preferred Qualifications

Bachelor's degree with a concentration in marketing

Previous experience in the technology industry

Prior experience in Supply Chain, Pricing, Merchandising or Program Management

Who we are:
CDW is a leading technology solutions provider to business, government, education and healthcare organizations across the globe.Our fingerprints can be found on technology inworkplacesof more than 250,000companies;from fresh-faced start-ups to international conglomerates. With... For full info follow application link.

CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.         
        
        

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Job Posting: 12006394

Posted On: Jun 26, 2024

Updated On: Jul 04, 2024

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