at CDW LLC in Vernon Hills, Illinois, United States
Job Description
Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
As a senior leader in CDW's Digital Velocity (DV) Cloud practice, the Head of Cloud Presales engages with Portfolio, Professional Services, and Cross Practice stakeholders to drive and lead successful development of solutions to achieve our customer's stated objectives. The Head of Cloud Presales is responsible for ensuring the entire Cloud Presales organization is successfully able to position, scope, and support delivery across a broad portfolio of digital transformation services engagements that help customers meet business velocity objectives leveraging regional solutions team consisting of Cloud Native and public cloud focused solution architects. Solution areas include, but are not limited to, cloud native solutions, public cloud solutions, DevOps/SRE patterns and practices, Infrastructure as Code (IaC), and Continuous Integration/Continuous Delivery (CI/CD). Additionally, the Head of Cloud Presales is responsible for the day-to-day management of their team of Cloud Presales Managers. This includes leadership in driving towards finance, operations, growth, scale, coworker performance management, and internal and external client quarterly and yearly targets.
Key Areas of Responsibility
Manage all Cloud & Cloud Native presales functions for CDW within Digital Velocity. This includes overseeing and mentoring a national team of Cloud Presales Managers, each managing a regional cloud solution architecture team
Oversee the support, process, and enablement needs of Cloud Native and Cloud Focused Solution Architects, dedicated to providing strategic, transformative solutions for our customers focusing on cloud and cloud native technologies
Partner with leaders across the Cloud & Cloud Native business unit including professional services, portfolio & strategy, and practice operations in order to align the presales organization to priority solutions for sales positioning, enablement motions, consultancy delivery, and process improvement.
Be a proactive stakeholder in the definition of Digital Velocity's Cloud & Cloud Native go-to-market across consumption resale, professional services, and managed services offerings.
Define and prioritize initiatives across the Cloud presales regions in collaboration with the OCTO FCTO and Cloud Portfolio team to achieve quarterly and annual revenue goals
Oversee the performance and delivery of team's overall practice initiatives
Attain revenue and gross profit growth targets within presales organization
Provide leadership and support for business development, portfolio, and professional services teams within practice
Accelerate the professional and technical development of coworkers through coaching and training, ensuring laser focus on achieving high client satisfaction
Manage their team to provide the right level of skill and size to meet client demand while balancing utilization and profitability
Ensure the entire DV Cloud Presales team builds and maintains strong relationships with key stakeholders within CDW including regional sales leadership, DV OCTO FCTO, BDMs, and other presales managers across the DV landscape
Lead and manage team to finance, operations, client, and coworker targets
Collaborate with chief architecture practice to develop strategy and services vision for assigned technology portfolios
Stay informed on economic, competitive, and industry changes affecting practice and make recommendations as appropriate, adjusting skills among engineering teams across services
Oversee regular cadences with Cloud Presales Managers on staffing plans and pipeline
Performance manage Cloud Presales Managers on the revenue, gross profit, delivery, and technical development goals of themselves and their teams
Client Responsibilities: Mentor Cloud Presales Managers to support the BDMs in client satisfaction/loyalty with CDW clients; proactively resolve business unit wide process or engagement issues, as necessary
In partnership with the Head of Cloud Professional Services, act as the executive escalation point for resolution of issues pertaining to the business unit in presales or professional services delivery
Define, influence and align to DV wide process and frameworks for the validation and approval of complex or cross-practice proposals for services engagements, and provide feedback to sales, professional services, portfolio, and operations stakeholders on improvement opportunities
Ensure Cloud Presales Managers in each region align with and support appropriate... For full info follow application link.
CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.
