at CDW LLC in Sioux Falls, South Dakota, United States
Job Description
Description
Bring your IT career and talents to CDW, where you can have a greater impact, be inspired by our mission and excited about your career and future.A Fortune 200 leader, we're the driven professionals and technology experts companies turn to most to solve their IT challenges.
Fueled by our shared passion and expertise, CDW delivers innovative technology solutions for our customers. We're also committed to fostering an environment that embraces collaboration, celebrates integrity, inclusivity, and individuality, and paves the path for personal and professional growth. Experience a life in balance and join us on the journey forward.
Job Summary
Participate in a best-in-class training program while gaining valuable on-the-job skills. As an Associate Consulting Engineer (ACE), you will be actively involved in technical solving opportunities and assigned to meaningful projects that align to your skill set. Learn from top technology professionals and pursue certifications incorporated into the program.
CDW is the leading Cisco & UCaaS Collaboration provider. By joining our team, you will be partnered with industry leading Engineers, Consultants, Technical Architects, and Solution Architects to help enable your success. CDW is honored by holding the highest level of certifications and accreditations with our partners.
What you will do:
ACE will focus on Cisco Collaboration and leading Cloud Collaboration platforms like Webex Calling, Zoom, and RingCentral. ACEs will partner with our lead engineers driving architecture and delivering customer solutions on these various platform with experience in migrations and automation.
Take your collaboration skills to the next level by working with technical and business staff of customers following project implementation, leading towards more complex future engagements.
Pre-Sales - listen and observe sales activities, understand the customer needs, and ask appropriate questions. Provide in-depth technical expertise on specific platforms and applications supporting solution architecture.
Planning - participate in kick off meetings. Communicate customer information and requirements with the project team. Review Statement of Work (SOW), validating scope and tactical project requirements.
Design - read design documents and contribute to the development of customer solutions. Participate in joint technology design sessions, providing technical analysis on implementation sequencing.
Implementation - perform assigned engagement activities as directed. Install, configure, and test hardware and applications based on design specification, client environment and solution topology. Consider platform interoperability, equipment/OS upgrades and updates to meet agreed upon hardware standards and manufacturer/CDW standard methodologies.
Operations - Participate in remediation for post incident reviews. Recognize opportunity for resolution and own what is needed to drive resolution, identify, and recommend support process improvements.
Contribute to Collaboration team forums and provide feedback/questions to stimulate discussion, intellectual capital, and continuous process improvement.
What we expect of you:
One of the following degrees and/or relevant experiences
BA/BS including concentration in; Telecommunications, Computer Science, Engineering, or related discipline or one of the following;
Associate degree in Telecommunications, Computer Science, Engineering, or related technology focused concentration plus 1+ year of relevant practical experience
3+ years relevant practical experience in switch, routers, firewalls, or wireless, or;
1 year relevant practical experience configuring or supporting some or all:Zoom UCaaS, Webex Calling, RingCentral, or other applicable cloud-based collaboration platform plus one or more applicable technology related certifications (certifications to be in active standing)
Ability to travel up to 25% (can vary by location)
Ability to work select weekends and/or after hours when business needs arise
Authorized to work for CDW in the United States; immigration sponsorship (H-1B, TN, etc.) is not currently available for this position.
Valid U.S. driver's license
Physically able to lift up to 50 lbs. of equipment
1-3 years system administration experience is a plus
CCNA Routing/Switch or Collab is a plus
CCNP (any variety) is a plus
CompTIA Network+ is a plus
Experience in planning, deployment and operational support of any voice collaboration suite and related applications is a plus
Demonstratable consulting experience is a plus
Programming experience with JavaScript, Python, Rest API's or equivalentis a plus
Work as part of team, contributing ideas and feedback to find the best solutionis a plus
About us
We make technology work so people... For full info follow application link.
CDW is an affirmative action/equal opportunity employer committed to a diverse and inclusive workplace.
