at Capital One in Chicago, Illinois, United States
Job Description
130 5th Ave (22130), United States of America, New York, New York
Senior Manager, Workfront System Group Administrator (Hybrid)
Capital One provides a fast paced, dynamic environment where you can excel in your career. At Capital One, diversity, inclusion & belonging are valued at our core, sparking and enabling us to do good for our associates, customers and communities. Guided by our shared values, we thrive in an environment where collaboration and openness are valued. We nurture an environment that attracts and develops talent from all backgrounds and experiences, and empower our associates to do great work by creating a culture of belonging that values diverse perspectives, fosters collaboration and encourages innovative ideas - and are routinely recognized as one of the best companies to work for.
How our hybrid model works
This role is hybrid meaning associates typically spend about half their time (2-3 days per week) in-person at one of our offices listed on this job posting. Monday and Fridays are enterprise- wide virtual work days. Tuesday, Wednesday and Thursday are in-person days for associates to spend time together working in our beautifully-designed team areas.
Role Summary
Capital One, a Fortune Magazine "100 Best Companies to Work For," is transforming the US Card Business and is seeking an experienced Workfront System Group Administrator with extensive Adobe Workfront administration experience. The Capital One US Card Business is revolutionizing Marketing Operations to be a catalyst, enabling business teams to achieve their goals through marketing software and automation capabilities supported by well managed delivery processes. As the Group Administrator you will be responsible for driving the strategy for Workfront across the US Card Business Marketing Operations team, championing application evolution, creating forward momentum, standardization, user adoption, enhancing system functionality, implementing automation, and creating meaningful reporting. This role will aid in influencing and partnering with product and technology teams to advance Workfront for the group.
Responsibilities
Workfront Group Governance: Helping drive the Capital One US Card Business operations
Partners with the Enterprise Workfront System Administration Team to represent US Card Business Workfront for enterprise governance
Develops an US Card Marketing Operations Workfront annual Roadmap to assist in prioritization of implementations, enhancements and new product release utilization
Based on the Workfront Annual Roadmap, reviews quarterly Workfront enhancement/utilization plan for the US Card Business Marketing & Messaging Operations
Leads US Card Business Workfront SMEs within Marketing Operations to gather ongoing business needs, use cases, and requirements.
Sets the standards and oversees the execution of basic administration by the designated SMEs.
Plays a hands-on leadership role in system implementation for system functionality modules, automation enhancements, or new/existing team rollouts
Along with the Enterprise Workfront System Administration Team and Product Management,, actively participates and partners with Adobe Workfront account support to understand the product roadmap and translate it into how enhancements can benefit US Card
Workfront Group System Administration and Management: Supporting the system utilization, standardization and stability
Acts as the Workfront champion and day-to-day resource for the US Card Business Marketing & Messaging team
Oversees user licenses for designated group to ensure correct alignment of associate to Workfront license type based on system access and functionality needs
Provides direction to Workfront team SMEs on basic administration of the application
Provides technical subject matter expertise and business process knowledge to teams while supporting business analysis
Actively orchestrates systems builds, configurations and development/automation tasks for system enhancements
Conducts user feedback surveys, and valuates and... For full info follow application link.
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
