at BMO Financial Group in Barrington, Illinois, United States
Job Description
Provides a superior level of customer service and portfolio management in lending services for all existing and potential clients and in support of a team of specialists and relationship managers. Provides technical expertise for proactive credit analysis, structuring, decisions, and portfolio monitoring. Applies lending expertise to a lending and deposit portfolio of accounts or part of the lending process (e.g. underwriting, funding, monitoring).
+ Provides advice and support where needed with a focus on unique and complex credit transactions for prospects and clients.
+ Identifies cross-selling opportunities to increase client penetration for banking, investments and deposits.
+ Prepares new business proposals or presentations to clients/prospects.
+ Participates in activities for client meetings and account opening documentation.
+ Provides day to day technical support and management of accounts for team members and customers.
+ May act as lead relationship manager.
+ Ensures timely resolution of all client questions and concerns, both internal and external.
+ Performs client sales & service support activities as required to meet client needs and maintain overall service standards.
+ Determines client needs and ensures timely and accurate completion of transaction processing.
+ Provides after sales support and handles exceptions tactfully, accurately and efficiently in accordance with Bank policy.
+ Recommends and implements solutions based on analysis of issues and implications for the business and the client.
+ Assists in the development of strategic plans.
+ Identifies emerging issues and trends to inform decision-making.
+ Maintains detailed knowledge and understanding of the integrated private banking services and offerings and lending procedures.
+ Partners with the leadership team on strategic direction and complex line-of-business projects.
+ Conducts independent analysis and assessment to resolve strategic issues.
+ Supports the execution of strategic initiatives in collaboration with internal and external stakeholders.
+ Collaborates with internal and external stakeholders in order to deliver on business objectives.
+ Coordinates the management of databases; ensures alignment and integration of data in adherence with data governance standards.
+ Completes comprehensive analysis for risk, financial and profitability rating and assessments.
+ Breaks down strategic problems, and analyses data and information to provide insights and recommendations.
+ Monitors and tracks performance, and addresses any issues.
+ Designs and produces regular and ad-hoc reports, and dashboards.
+ Builds change management plans of varying scope and type; leads or participates in a variety of change management activities including readiness assessments, planning, stakeholder management, execution, evaluation and sustainment of initiatives.
+ Coordinates account management activities with deal team members and internal groups.
+ Performs audits and quality checks, to ensure decisions are adequately documented and clearly communicated.
+ Manages operational audits and controls for banking and account administration.
+ Manages day to day portfolio administration activities through the completion of a wide variety of credit, non-credit, and related activities.
+ Monitors the timely and accurate setup & maintenance of accounts, including account setups, collateralization, and documentation.
+ Provides input into the planning and implementation of operational programs.
+ Executes set-up, maintenance, and advancement of lending products and related account administration as per guidelines.
+ Verifies and processes loan drawdowns, ensuring they are within the terms of the credit authorization and completion of required security documentation.
+ Reviews and actions overdrafts and other monitoring reports in a timely manner.
+ Sets up and completes margin / covenant tests within established timeframes.
+ Maintains control of security collateral including preparation and registration.
+ Identifies, diarizes, and monitors accounts for security renewals, registrations, and other expiry dates to meet compliance requirements.
+ Monitors and controls the integrity of lending documentation.
+ Collects fees applicable to credit terms and conditions or account agreement.
+ Identifies business needs, designs/develops tools and training programs; may include delivery of training to audiences.
+ May specialize as either a funding specialist or a credit underwriting specialist.
+ As a funding specialist, facilitates the funding process acting as a final and independent control point for legal documentation and ensures that the security/legal documentation reflects what was approved; all terms and conditions noted in the credit application have been met; proper execution/perfection of all documents prior to funding/releasing funds; assesses significance of any security or conditions shortfalls, credit and fraud risks.
+ As a credit underwriter, focuses on underwriting and making recommendations loan applications; interacting directly with Clients, Prospects, Bankers and Risk Management to provide expertise regarding the adjudication of applications.
+ Mitigates identified risks and makes credit recommendations/decisions in accordance with sound credit-granting principles and compliance with the Bank’s philosophy and principles outlined in corporate risk policy and supporting policies and procedures.
+ Identifies and escalates irregularities and discrepancies to management as per guidelines.
+ Participates in assigned audits and compliance reviews.
+ Ensures proper adherence to the code of conduct and ethical guidelines.
+ Follows security and safeguarding procedures and applies appropriate due diligence for the prevention of loss due to fraud, counterfeiting money laundering or defalcation in accordance with Bank policy.
+ Protects the Bank’s assets by adhering to all banking, investment and lending regulations, policies, and procedures, legal and ethical requirements, process requirements, bank guidelines, and established risk guidelines.
+ Focus is primarily on business/group within BMO; may have broader, enterprise-wide focus.
+ Provides specialized consulting, analytical and technical support.
+ Exercises judgment to identify, diagnose, and solve problems within given rules.
+ Works independently and regularly handles non-routine situations.
+ Broader work or accountabilities may be assigned as needed.
Qualifications:
+ Typically between 5 – 7 years of relevant experience and post-secondary degree in related field of study or an equivalent combination of education and experience.
+ In-depth knowledge of personal (primarily) and commercial credit and non-credit products, monitoring/operational processes and applications.
+ In-depth understanding of loan and security documentation, including registration and renewal routine.
+ Expert communication and relationship management skills.
+ If a Credit Qualifiable job, Credit Qualifications and associated credit knowledge and skills according to the credit portfolio requirements and qualification standards.
+ Deep knowledge and technical proficiency gained through extensive education and business experience.
+ Verbal & written communication skills – In-depth.
+ Collaboration & team skills – In-depth.
+ Analytical and problem solving skills – In-depth.
+ Influence skills – In-depth.
+ Data driven decision making – In-depth.
U.S. Only: This position will act as an originator of consumer loans as defined by Regulation Z, Regulation G, and the Secure and Fair Enforcement for Mortgage Licensing Act (the S.A.F.E. Act). This position will require a Federal registration with the Nationwide Mortgage Licensing System and Registry. The Bank will inst
