at Northern Trust Company in Chicago, Illinois, United States
Job Description
About Northern Trust:
Northern Trust, a Fortune 500 company, is a globally recognized, award-winning financial institution that has been in continuous operation since 1889.
Northern Trust is proud to provide innovative financial services and guidance to the world's most successful individuals, families, and institutions by remaining true to our enduring principles of service, expertise, and integrity. With more than 130 years of financial experience and over 22,000 partners, we serve the world's most sophisticated clients using leading technology and exceptional service.
The Issues and Incident Management and Reporting Director is a key leadership position within Northern Trust's enterprise risk management function , charged with the responsibility of embedding and refining the incident and issue m anagement and risk reporting standards across the lines of defense . As a key figure in the 2 nd line of defense , this D irector reports to the Head of Enterprise Risk Management and collaborates extensively with both the 1 st and 2 nd line teams . The core responsibilities encompass consistent application and quality of incident and issue management documentation and aggregation across the e nterprise, oversee ing and coordinat ing the production of 2 nd line risk profile reporting , and the escalati ng risks through the appropriate channels up through the board of directors . This role is also responsible for maintaining and enhancing the technology capabilities incident and issue management, as well as monitoring and reporting of the risk profile from a 2 nd line perspective .
The ideal candidate will have a robust background in enterprise risk management, including incident/issue management and risk profile reporting , at a large-scale financial services organization , and a demonstrated ability to oversee such functions and effectively collaborate with senior stakeholders.
Major Duties
- Sustain and embed Issues Management, Incident Management, and Monitoring and Reporting Standards across lines of defense through training and adherence monitoring
- Drive consistency and quality of issues and incident management documentation and process application across the Enterprise and aggregate risk profile reporting across risk domains, business units, and legal entities
- Escalate risks as appropriate through GERC and the BRC
- Maintain Issues, Incident, and Reporting technology capabilities
- Keep abreast of industry trends, regulatory changes, and emerging risks to proactively identify potential threats and opportunities and evolve th e risk management framework to align with changing business and regulatory practices
Experience, Knowledge, Abilities
- 12+ years of direct risk management framework experience at a large-scale financial services organization preferred , including enterprise risk management experience
- Demonstrated knowledge and experience in designing, training, and monitoring enterprise incident/issue management and risk profile reporting practices, supporting effective implementation and sustainability
- Proven capability in high-quality execution, including both independent execution , as well as influencing cross-functional stakeholders to drive change
- Familiarity with ServiceNow or similar Governance Risk and Compliance tool, preferred
- Experience overseeing financial and/or non-financial risks, including interpreting and adhering to associated prudential expectations
- Ability to accurately identify , escalate and drive actions to mitigate priority risks
Skills
- Successful...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
