at The Boston Consulting Group in Chicago, Illinois, United States
Job Description
WHAT YOU'LL DO
As a Senior Knowledge Analyst (SKA) In a Client Focused role within Marketing, Sales and Pricing Practice Area you will work in a growing global team, delivering value to clients via individual expertise and/or institutionalized knowledge assets (products, tools, data, workshops, frameworks, surveys, domain-specific data and related expertise, etc.). You will focus on the Sales and Go-to-Market/ Sales Force Effectiveness/ Digital Sales topic for B2B clients across sectors and will leverage your experience in this field - focusing specifically on CRM/ Data Analytics and AI (Artificial intelligence) applications in the Digital Sales space. You will contribute on cases and proposals by contributing relevant analysis and insights and help case teams create strong impact for the client. While contributing to client cases, workshops and proposals, occasional travel to serve clients onsite during staffing assignments is expected to understand client requirements, and design / develop solutions.
You will support commercialization efforts for the topic/sector working, in conjunction with business leaders, through contributing analysis and insights to proposals, client workshops and marketing materials. Additionally, as a Senior Knowledge Analyst, you will contribute to developing intellectual property & assets for the business and assist in onboarding and training junior colleagues based on your topic/sector expertise.
YOU'RE GOOD AT
Solving client problems through formulating relevant research and/or analytical approaches in your area of expertise such as: Sales data and analytics, inside/digital sales, sales operations, CRM, sales acceleration tools, sales performance and incentives.
Communicating with case teams and clients team members, in a credible and confident way
Working collaboratively and effectively in a group dynamic often virtual, proficient in agile ways of working
Flexibility and bringing a curious and creative mindset, open to new things and able to propose innovative ideas
Works jointly with BCG and client project leaders, brings Sales topic expertise to the team, both on issues specific to the industry and on questions asked by the client
Supports multiple case teams, especially those with need for deep and hand-on approach, either as an individual contributor or owner on a Sales topic, or as an advisor to the overall project
Ability to navigate complexity and ambiguity
YOU BRING (EXPERIENCE & QUALIFICATIONS)
1-2+ years of consulting experience in B2B Sales/ Next Gen Sales/ Sales Operations; candidates with consulting experience strongly preferred
In lieu of consulting experience, 2+ years minimum industry experience required; 3-6+ years of industry experience strongly preferred, Ideally from a data and analytics role in a commercial function (e.g. sales, marketing) ,
Salesforce.com experience preferred as well:
Experience in CRM strategy and transformation consulting, emphasizing both business and technical aspects
First-hand experience implementing leading CRM systems (e.g., Salesforce, Microsoft Dynamics, SAP, Oracle). Experience may cover technical architecture design, system integration (e.g., APIs, middleware, etc.), data management and migration, testing, etc.
Bachelor's Degree required (advanced degree preferred)
Fluency in English
Strong business acumen and problem-solving capabilities
Strong written and verbal communication skills
YOU'LL WORK WITH
As a Senior Knowledge Analyst you will collaborate with global topic leads and colleagues across BCG to bring expertise and capabilities to the service of our internal and external clients. Our team is made up of a diverse pool of knowledge positions that allow us to pursue exciting, innovative knowledge careers.
ADDITIONAL INFORMATION
The Knowledge Team (KT) is a group of functional and/or industry experts leveraging deep domain knowledge to enable insight for case teams and clients. KT members are affiliated to BCG Practice Areas, plugged into the strategic agenda and building and deploying leading edge IP data tools/assets to deliver insight.
BCG's Knowledge Team members have the opportunity to be staffed on cases and help co-create insights with case teams and clients through expert perspectives on industry trends, delivery of proprietary data or tools in a particular function and complex research and analysis of market information. KT members also support the PA's business... For full info follow application link.
The Boston Consulting Group is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, age, religion, sex, sexual orientation, gender identity / expression, national origin, protected veteran status, or any other characteristic protected under federal, state or local law, where applicable, and those with criminal histories will be considered in a manner consistent with applicable state and local laws.
