at Jones Lang LaSalle in Chicago, Illinois, United States
Job Description
Job Summary
The primary purpose of the role is to lead the development of winning IFM solutions for prospective clients through the Performance Optimization Assessment (POA) product, including the development of the organization staffing model, on-site assessments, identifying detailed savings and improvement plans, technology solutions, service delivery processes and tools that demonstrate the value proposition to our clients.
This role partners with sales leaders, Service/Business Line leaders, functional subject matter experts and marketing to guarantee collaboration and put forth a tailored IFM assessment and solution for each client.
This role is responsible for ensuring that the POA process is managed such that the client is satisfied with both the process and the quality of the report. The role's purpose is to improve our win rate, improve our profitability and reduce the risk we take on in every deal. It is viewed as a key differentiator to our ability to compete in an increasingly complex market with more sophisticated buyers and stronger competition.
Key Job Responsibilities
Develop a thorough understanding of JLL Healthcare's broad capabilities to meet client needs, recognizing strategic opportunities within the POA
Monitor market trends and changes to ensure that JLL provides industry best practice in the assessment of IFM operations
Implement strategic approaches that ensure growth, profitability and client wins.
POA Process Support and help identify additional potential sales or growth opportunities during the POA process.Owns deliverables that will be key for POA response and business planning;Site Tours - travel required (estimated 15-25%)
Integrated solution
CMMS software analysis
Portfolio staffing modeling
Proposed org structure
Scope clarification
Corporate functional reviews
Assumptions, risk, and risk mitigation documentation
Knowledge Management: Ensuring our best solutions, practices, and value proposition are applied to every assessment
Governance: leveraging internal and industry best practices on every assessment
Other duties as needed.
Knowledge, Skills and Abilities
Proven capabilities in understanding, analyzing and developing IFM solutions for a complex, healthcare organization
Ability to deep dive into data sets and identify opportunities for improvement
Proven success and experience in outsourcing solutions across a wide array of clients
Promotes ideas and proposals persuasively and in a consultative approach to shape stakeholder opinions and buy-in
Dedicated to exceeding client's expectations, ensuring excellence in delivery are achieved
Achieves immediate credibility, confidently presenting varying ideas to create value and challenge the status quo - able to think quickly, listen well to others, and understand how to react and modify approach to thrive in front of clients and other key influencers
Discerns needs quickly and determines highest priority - focusing on the highest impact, greatest value activities
Demonstrates confidence in presenting to various audiences - able to think quickly, listen well to others, and understand how to react and modify approach to thrive in front of clients and other key influencers
Willingness and ability to reframe or reshape client's buying vision - delivers new insights to clients and able to earn trusted advisor status
Demonstrated expertise with technology and business analytics
Very responsive, concise, and good communicator on text and email
Sound like you? To apply you need to have:
Bachelor's degree (BA/BS) from four-year college or university
10+ years of IFM solutions management or... For full info follow application link.
JLL Is an Equal Opportunity Employer JLL is committed to developing and maintaining a diverse workforce. JLL strongly believes in equal opportunity extended to all individuals in all aspects of the employment relationship, including recruitment, hiring, training, promotion, transfer, discipline, layoff, recall and termination without regard to race, color, religion, belief, creed, age, sex, pregnancy or maternity (including childbirth and related conditions), family responsibility (e.g. child care, elder care), nationality, ethnic or national origin or ancestry, citizenship, marital status, civil partner status, sexual orientation, gender identity or expression, transgender status, veteran’s status, genetic information, trade union membership, social position, political view or status as a qualified individual with a disability, protected leave status or any other protected characteristic in accordance with applicable law. The company also endeavors to make reasonable accommodations for known physical or mental limitations of otherwise qualified employees and applicants with disabilities unless the accommodations would impose an undue hardship on the operation of our business and ensures that employment decisions are based only on valid job requirements.
