at Chestnut Health Systems in Bloomington, Illinois, United States
Job Description
Chestnut is seeking a dedicated and experienced full-time Residential Program Supervisor to join our team in Bloomington, IL. If you are passionate about helping others, have a strong background in behavioral health, and possess excellent leadership skills, we want to hear from you!
As a Residential Program Supervisor, your day-to-day duties will include training and supporting our staff to ensure they provide excellent care for our clients. You'll conduct training sessions, help staff with their tasks, and provide feedback on their performance. Additionally, you'll lead group sessions for clients, promote a positive and supportive environment, and make sure everyone follows our program guidelines. You'll also handle any issues that arise, participate in meetings, and keep all sensitive information confidential.
Chestnut Health Systems is a leading provider of behavioral and primary health care services. Over four decades, Chestnut has grown to almost 800 committed, compassionate employees providing substance use, mental health, and primary care treatment to patients in Illinois and Missouri. We provide fully integrated care for all our patients by combining behavioral health care services with our community-based primary care health centers. Chestnut also conducts research and training throughout the U.S.A.
RESPONSIBILITIES
- Train and supervise staff (Case Managers, Residential Counselors, and Shift Leads) on various issues, daily operations, and staff competencies.
- Conduct regular training sessions on clinical and customer service topics.
- Assist staff in their duties and provide timely evaluations.
- Focus on staff retention and provide a smooth onboarding experience for new hires.
- Evaluate staff to ensure optimal program operation.
- Lead psycho-educational and skills groups for clients.
- Model and support Recovery Values (Hope, Respect, Empowerment, Health/Wellness, Spirituality/Connectedness) in all interactions.
- Promote teamwork and positive relationships among staff and clients.
- Participate in staff meetings and perform on-call duties as needed.
- Ensure confidentiality and security of sensitive information.
- Uphold Chestnut’s culture of customer service excellence.
- Perform other duties as assigned.
