at Lumen in Springfield, Illinois, United States
Job Description
About Lumen
Lumen connects the world. We are igniting business growth by connecting people, data and applications – quickly, securely, and effortlessly. Together, we are building a culture and company from the people up – committed to teamwork, trust and transparency. People power progress.
Lumen’s commitment to workplace inclusion and employee support shines bright. We’ve made the Newsweek 2024 Greatest Workplaces for Diversity list and achieved a perfect score of 100 on the Human Rights Campaign Corporate Equality Index (CEI) for the fifth consecutive year. Plus, we’re the top employer in the communications and telecom industry, ranking 12th overall across all industries in The American Opportunity Index.
We’re looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future.
The Role
The Business Operations and Program Management team provides support to the Lumen commercial teams by providing strategic guidance and scaled support needed to enable the growth of the business. In this role, you will help us deliver our operational plan, but driving engagement, communication and increased performance across our teams. You will manage complex organizational and communications initiatives, identify areas of risk and opportunity, and provide clear deliverables that influence leadership and help evolve the Lumen Commercial organization.
Location
This is a fully remote position open to candidates based anywhere in the U.S.
The Main Responsibilities
+ Develop strategies and tactics for diversity, inclusion, and engagement that align with the strategic goals and objectives of the business; Build strong internal relationships across all layers of the organization, that allow for a deeper understanding of our diversity, inclusion and belonging needs and the ability to influence the outcome of our programs
+ Employee Engagement & Community Building: Maintains current understanding of employee engagement within the organization division; Implements strategies to drive employee engagement, culture, and organizational capabilities.
+ Develop presentation content, briefing materials, and other collateral to communicate the organization strategies and successes. Includes preparing presentation materials for the CRO, such as townhalls and executive level updates.
+ Create sustainable engagement processes, and work effectively with key partners
+ Oversee goal setting related to culture and high performing teams, and develop key inspection mechanisms (internal monthly reviews, etc)
What We Look For in a Candidate
+ Professional Consulting Level Bachelor’s degree. Typically with 8+ years of experience. 6+ years of experience with Master’s Degree.
+ Experience in defining a business problem, building a strategy, and execution of programs that drive measurable business outcomes.
+ Experience drive change management through large and complex organization.
+ Experience in driving employee engagement and community building, preferably in a commercial organization.
+ Experience working with all levels of an organization, including senior leadership, to build strategies and programs and influence stakeholders to work against measurable outcomes.
Compensation
The starting salary for this role differs based on the employee’s primary work location. Employees typically do not start at the top of the range, though compensation depends on each individual’s qualifications.
Location Based Pay Ranges
$94420 – $125890 in these states: AR, ID, KY, LA, ME, MS, NE, SC, and SD.
$99390 – $132510 in these states: AZ, AL, FL, GA, IN, IA, KS, MO, MT, NM, ND, OH, OK, PA, TN, UT, VT, WV, WI, and WY.
$104360 – $139140 in these states: CO, HI, MI, MN, NV, NH, NC, OR, and RI.
$109330 – $145770 in these states: AK, CA, CT, DE, DC, IL, MD, MA, NJ, NY, TX, VA, and WA.
As with the pay range variety that’s based on the region of a country, specific offers are determined by various factors such as experience, education, skills, certifications and other business needs.
Requisition #: 334071
Background Screening
If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (https://jobs.lumen.com/global/en/faq) . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis.
Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.
Equal Employment Opportunities
We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, “protected statuses”). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training.
Disclaimer
The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions.
Salary Range
Salary Min :
94420
Salary Max :
145770
This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors.
This position is eligible for either short-term incentives or sales compensation. Director and VP positions also are eligible for long-term incentive. To learn more about our bonus structure, you can view additional information here. (https://jobs.lumen.com/global/en/compensation-information) We’re able to answer any additional questions you may have as you move through the selection process.
As part of our comprehensive benefits package, Lumen offers a broad range of Health, Life, Voluntary Lifestyle and other benefits and perks that enhance your physical, mental, emotional and financial wellbeing. You can learn more by clicking here. (https://centurylinkbenefits.com)
Note: For union-represented postings, wage rates and ranges are governed by applicable collective bargaining agreement provisions.
Application Deadline
07/05/2024