at Robert Half in Chicago, Illinois, United States
Job Description
Description
Responsibilities:
+ Provide frontline technical assistance related to Windows 11, software, hardware, and infrastructure
+ Identify, investigate, and resolve user issues efficiently
+ Assist in planning and implementation of IT projects
+ Monitor and maintain the computer systems of the organization
+ Collaborate with the IT team to deploy and maintain Windows 11 and other IT solutions as required
RequirementsQualifications:
+ A minimum of 2 years of relevant work experience in Desktop/IT Support
+ Expertise in Windows 11 and previous versions
+ Knowledge of computer systems, hardware, and software
+ Excellent problem-solving skills
+ Ability to communicate technical information to non-technical users
+ Must have strong interpersonal and customer service skills
+ Microsoft certifications (such as MCSA, MCSE, or MCDST) are strongly preferred
Technology Doesn’t Change the World, People Do.®Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.
Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity – whenever you choose – even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.
All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.
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