at Capital One in Chicago, Illinois, United States
Job Description
201 Third Street (61049), United States of America, San Francisco, California
Manager, Product Management - Site Experiences
Product Management
Product Management at Capital One is a booming, vibrant craft that requires reimagining the status quo, finding value creation opportunities, and driving innovative and sustainable customer experiences through technology.
We believe our portfolio of businesses and investments in growth and transformation will result in a company with the scale, brand, capabilities, talent, and values to succeed as the digital revolution transforms our society and our industry.
Do you dream of well-designed and intuitive products and customer experiences? Do you want to be the one who introduces change to help tens of millions of customers make smarter financial choices? Do you want to change the way people manage their money? If you answered yes to all of these questions, then product management at Capital One may be a fit for you
In this role, you'll be expected to demonstrate proficiency in four key areas
Human Centered
You'll define clear and actionable problem statements to help teams deliver results while displaying a comprehensive understanding of iterative software delivery, capable of thin-slice MVP grooming
You'll leverage customer insights to influence priorities and roadmap feature development while advocating for and driving alignment between stakeholders in the development of acceptance criteria
You'll obsess over UX/UI patterns and seek to create world class, omni-channel experiences
Business Focused
You'll own and prioritize the near-term product roadmap to deliver on business outcomes, quickly identifying points of leverage in complex problems or systems, and utilizing data effectively to define success metrics and measurable outcomes
You'll utilize balanced judgment in decisions about risks of both actions taken and not taken while innovating on ways to iterate faster in a well-managed way for the immediate team
Technology Driven
You'll understand and leverage technology and end-state architecture vision to partner with technology team to drive comprehensive design decisions out of white space technical problems
You'll share business strategy and roadmap with Tech partners to establish context while also leading and facilitating agile ceremonies alongside Tech Lead
You'll deliver value by creating reusable, extensible and resilient capabilities and proactively identify opportunities when key metrics on security, resilience and performance are not performing
Transformational Leadership
You'll develop and communicate a 6-month vision to senior stakeholders and partner teams with accurate details and transparency on risks and impediments, and proactively build relationships with those outside of your immediate team resulting in horizontal influence
You'll Contribute to team culture and recruiting by leading activities to attract and retain top talent and mentoring and developing junior product associates
As part of the Enterprise Site Experiences Team, you'll have access to:
Own the roadmap for the website homepage, including the development of new experiences and experimentation to optimize the experience for prospects and current customers
PM a team of engineers in an agile environment; document and framework your product in JIRA through initiatives and epics; remove roadblocks and leading ceremonies
Partner with design and engineering teams to bring new experiences to market by using data and competitive research to define what problems we're going to solve, and then delivering in an MVP (minimally viable product) fashion
Partner closely with data science to define what destination state looks like for best practice experimentation at scale, leveraging best-in-class data science techniques so we can meet each visitor with the right message at the right time
Manage a wide range of stakeholders in lines of businesses and work diligently to understand their priorities and develop excitement for what our team is building
Be user-obsessed... For full info follow application link.
Capital One is an equal opportunity employer committed to diversity in the workplace. Capital One promotes a drug-free workplace.
All qualified applicants will receive consideration for employment without regard to gender, race, color, religion, national origin, sexual orientation, protected veteran status, or disability status.
Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; Newark, New Jersey Ordinance 12-1630; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.
