Expiring Records Specialist

at RLDatix in Chicago, Illinois, United States

Job Description

RLDatix is on a mission to change healthcare. We help organizations drive safer, more efficient care by providing governance, risk and compliance tools that drive overall improvement and safety. Our suite of cloud-based software helps organizations reduce healthcare-acquired infections, report on adverse events, and ensure patient safety learnings are deployed effectively and immediately through dynamic policy and procedure management. RLDatix is truly global, with offices in London, Toronto, Chicago, Melbourne, and Riyadh, allowing us to be at the forefront of global patient safety and GRC movement. We envision a world where patients have access to the best and safest care possible and our team is made up of people who truly believe in what we do.

We’re always looking for people who are passionate about making a positive change in healthcare to join our team.

Role Summary

In line with our mission, we are looking to recruit an Expiring Records Specialist.

Key Responsibilities:

· Maintain practitioner files for continuous verification of all expiring records.

· Perform verification searches, online and via fax/email.

· Use critical thinking and industry knowledge to evaluate records for accuracy and completeness.

· Distribute system communication to practitioners regarding upcoming expirations and expired records.

· Prepare and distribute monthly reports to communicate non-renewals with clients.

· Record due diligence process within practitioner file for client reference.

· Coordinate requisite actions with client teams for all expired records.

· Provide quality customer support to all levels of personnel.

· Excellent phone presence and strong written communication skills.

· Utilize critical thinking to resolve questions regarding expiring records and granting body requirements.

· Other duties as assigned.

Skills and Experience

· Bachelor’s degree, preferred.

· Strong communication, both written and verbal, required.

· Strong attention to detail, required.

· Proficient in Microsoft Office Suite, required.

Package & Benefits

RLDatix offers a competitive compensation package and comprehensive benefits package including health, dental, vision, life, disability coverage, a generous retirement savings plan, paid time off, and paid holidays. RLDatix is an equal opportunity employer and our employment decisions are made without regard to race, color, religion, age, gender, national origin, disability, handicap, marital status or any other status or condition protected by Federal and/or State laws

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