Performance Monitoring Team Clerical

at Department of Children and Family Services in Champaign, Illinois, United States

Job Description

Position Overview

The Illinois Department of Children and Family Services is seeking an organized, professional, and energetic individual to serve as Performance Monitoring Team Clerical.  Under direction, this position will perform complex, specialized clerical services for the supervisor and professional child welfare staff.  The position will answer phones, greet visitors, maintain files, and perform various clerical functions.  This position provides a great opportunity for someone who is detail oriented and interested in playing a supporting role in the Department’s operations.  DCFS offers a competitive compensation plan, excellent benefits, and a pension program.  The ideal candidate for this position will have excellent organizational skills and strong communication skills.  We invite you to join our innovative team to help make a positive difference in the lives of the children and families of Illinois.

1. Serve as performance monitoring team clerical. 

2. Maintains client information system. 

3. Answers incoming phone calls and greets visitors. 

4. Serves as designated lead operator for the office. 

5. Establishes and maintains case files. 

6. Completes and keyboards travel vouchers from handwritten materials, calculates and reviews to ensure accuracy, and returns to workers for review and signature. 

7.  Performs other duties as required or assigned which are reasonably within the scope of the duties enumerated above.