at Sonesta International Hotels Corporation in Chicago, Illinois, United States
Job Description
Job Description Summary
The Bartender is responsible for consistently delivering results that contribute to the mission and overall success of the hotel by accomplishing performance objectives covering the social venues of the hotel. The bartender sets-up, services, and breaks-down the bar area ensuring a high level of quality, consistency and service.
Job Description
Principle duties and responsibilities (Essential Functions) include:
- Greet, welcome, and interact with guests in a warm and friendly manner.
- Take orders, prepare drinks according to recipes and serve all food and beverage requests in the bar.
- Demonstrate complete knowledge of the food and beverage menu.
- Prepare the bar for service by ensuring bar supplies, garnishes, utensils are properly set up in accordance with quality standards.
- Inventory unused liquor and beverages. Ensure that all liquor is properly secured before, during, and at close of shift.
- Adhere to all cash handling and credit card policies and procedures. Ensure that all drink orders from servers are accurately rung into the P.O.S. system.
- Clean and reset bartop and tables immediately after guests depart.
- Complete all closing duties and reports as assigned.
- Secure all liquors, beers, wines, coolers, cabinets and storage areas.
- Adhere to established safety and sanitation guidelines.
- Adhere to uniform and grooming standards.
- Perform other duties or projects as requested by management.
Additional Job Information/Anticipated
Pay Range
Physical Demands
- Must be able work in a fast-paced environment.
- Majority of work takes place indoors.
- Must be able to tolerate extreme temperatures - i.e. freezers, loading dock.
Expected Hours of Work
- Must be flexible to work variable days of the week to include weekends and holidays.
- Must be flexible to work variable shifts (days, nights, overnights).
- Ten to twelve hour shifts sometimes required.
Qualifications and Skills
- Excellent organizational skills and attention to detail.
- Able to work quickly without compromising quality.
- Ability to work with minimal supervision and maintain a high level of performance.
- Attentive, friendly, helpful and courteous to all guests, managers and fellow employees.
- Must be able to stand and exert fast-paced mobility for entire shift.
- Ability to work cohesively with co-workers as part of a team.
- Food handlers and TIPS certificates required.
- Previous front facing guest service experience required.
- Must read, write and speak the English language fluently.
- Ensure overall guest satisfaction.
WHO WE ARE
We are an organization made up of people, thoughts and ideas - all working towards fulfilling our simple mission: To wow every guest, team member, partner & community we operate in by delivering quality, value & amazing hospitality .
We will achieve our mission by being passionate about exceeding expectations - by being persistent, resilient, and constantly seeking new and creative ways to succeed. Doing the Right Thing and Going Beyond are our principles that guide everything we do.
We are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, national origin, religion, age, color, sex, sexual orientation, gender identity, disability, or protected veteran status, or any other characteristic protected...
Equal Opportunity Employer - minorities/females/veterans/individuals with disabilities/sexual orientation/gender identity
