at Rentokil North American Pest Control in Chicago, Illinois, United States
Job Description
Sales Training Lead Benefits Start Day 1 for Full-Time Colleagues - No Waiting Period! Are you passionate about training? Looking to build your career in an exciting industry and a growing world-class organization? Come see why so many of our team members recommend us to their friends! Who are we? Rentokil is a family of companies in North America. We pride ourselves on being a trusted partner to many of the world's leading brands across industries as diverse as manufacturing, distribution, retail, food service, and hospitality. We are extremely proud of our legacy of excellence and constantly work to enhance the value and impact of our services. Responsibilities What does our Sales Training Lead do? The primary purpose of this role is to support our Commercial and Residential pest sales professionals through our company designed sales training methodology. Training is delivered in support of RTX sales methodology that focus on commercial and residential sales colleagues. This training also covers Lines of Business, CRM's and Systems training. In partnership with sales leadership this role is focused on improving sales colleague sales results and retention by identifying training opportunities for new and at risk sales colleagues. 25% of time spent on creation of new training materials. This percentage may vary depending on specific market needs. Responsibilities and essential job functions of the Sales Training Lead include but are not limited to the following: Training Strategy - Identify, develop, and implement short and long term strategic & tactical plans for sales training that supports the corporate growth plan. Long Range Planning-Consistent with the corporate business strategy and Sales and Marketing strategy develop and implement plans for sales training designed to achieve growth objectives. Needs Assessments - Through regular communication with sales leaders and field visits, determine training needs and develop appropriate programs. Curriculum - Oversee the development of sales colleague training curriculum that ensures colleague success. New Sales Colleague Training and Onboarding-Develop, maintain, and deploy a systematic program for new sales colleagues that include measurements to prove mastery of the material in the areas of Rentokil Knowledge, Requirements Based Selling and Product/Technical Specific Training. Tenured/Experienced Sales Colleague Training-Develop training programs on various strategic sales and marketing initiatives (i.e. industry training, new product training, etc.). Training Format and Delivery - Utilize Rentokil University training format as well as other learning formats to deliver training. Ensure cost effective delivery of training programs that achieve maximum impact with minimal work disruption. Classroom Training and Trainers-Design, develop and deliver classroom training and support materials. Partner with Corporate HR and sales leadership as needed. Facilitate train-the-trainer sessions and ensure trainers are qualified and effective. E-Learning Training-Partner with Corporate HR to design, develop and deliver E-Learning programs. Standardisation-Ensure consistency of sales training throughout the sales organisation. Meetings and Workshops-Develop and conduct regional sales meetings and workshops. Training Effectiveness-Evaluate the effectiveness of the training programs by implementing metrics and processes to measure and report short term and long term application of training content. Recommend action as needed. Operational Excellence-Strive to improve methods and procedures. Benchmarking-Continually compare Rentokil NAPC training to other best in class companies. Develop an executable game plan to achieve or exceed those best practices. Research Trends-Remain aware of training needs, new Techniques and best in class thinking regarding training. Apply as appropriate. Audits-Perform on-site audits to ensure all aspects of the Sales process and methods are in place. Process Improvement and Management-Continually evaluate operational effectiveness and improve sales and marketing results by providing oversight to ensure that the best practices and key initiatives are being implemented. Performance Management and Colleague Development Evaluate-Determine the developmental level and development objectives for direct reports, assist Regional Sales Managers and Directors of Sales in execution of timely well written assessments and identify additional training that would prove beneficial to the colleague. Create a positive work environment that fosters healthy competition, teamwork, superior results and good overall morale. What do you need? Bachelor degree or 10 years of post High School career experience 5 years of experience in training with three... For full info follow application link.
We are Proudly an Equal Opportunity Employer! EOE AA M/F/Vet/Disability Link to Federal employment poster: http://www1.eeoc.gov/employers/upload/eeoc_self_print_poster.pdf
