at Phonak in Aurora, Illinois, United States
Job Description
Who we are
You enjoy creating and innovating. You never stop striving for better. You take responsibility and you get results. You love being part of a team. Above all, you want your work to matter: Welcome to our world! At Sonova we create sense by bringing sound to life. Our innovative hearing care solutions help millions of people enjoy life's unforgettable moments.
We offer exceptional career opportunities through market-leading brands from consumer to medical, products and services that keep pushing hearing care forward, and a culture where you can quickly belong and perform at your best.
If you want the freedom to explore, opportunities to grow, and make positive change on people lives through your work, this is the place for you.
Join Sonova. Create sense.
Remote, United States
Unitron Regional Trainer - Northeast
Unitron Regional Trainer - Northeast
Purpose of role:Perform expert training, support and leadership to field professionals on all matters related to Unitron products, including but not limited to providing audiological and technical support to Hearing Healthcare Professionals with regard to Unitron fitting software & product conduct regional, in-office and online customer training activities; interface with various inter-company departments to provide training and support for product lines; and represent Unitron at local and national seminars and events. Must be willing to travel extensively.
Must reside in one of the cities listed below:
Cleveland, OH
Pittsburgh, PA
Philadelphia, PA
Baltimore, MD
Washington, DC
Boston, MA
New York, NY
Main Tasks and Responsibilities:
Make required number of sales calls per week to current or new customers within territory
Conduct regional, in-office and online customer training activities with an emphasis on Unitron products & software (80%).
Provide clinical expertise and training to inter-company personnel with regard to new product launches and on-going training support of the Unitron portfolio of products (10%).
Support sales staff by providing other fiduciary tasks as assigned by the RVP, Audiology and Education Manager (10%).
Travel up to 75% required
Other duties as assigned
Education and Skillset:
Master's Degree in Audiology required, Doctorate of Audiology preferred
3+ years clinical or industry experience and experience working with hearing aid technology and fitting software
Prior training or teaching experience preferred
Effective verbal and written communication and presentation skills
Excellent interpersonal skills with an ability to build and maintain relationships
Customer oriented team player
Excellent telephone etiquette with a mature, professional demeanor
Ability and passion to teach, primarily in a small group setting
Detail oriented with willingness and commitment to follow up
Strong time management, organizational, and prioritization skills
Able to work in a fast paced multi-tasking environment
Strong analytical and proactive problem solving skills
Experience with digital technology, fitting software, and NOAH
Significant PC experience in a MS Windows environment
A minimum of 200Mb/sec download and 10Mb/sec upload speed internet connectivity is required to support any remote/hybrid employee functionality at Sonova
Don't meet all the criteria? If you're willing to go allin and learn we'd love to hear from you!
We are looking forward to receiving your application via our online job application platform. For this position only direct applications will be considered. Sonova does not recruit via app, telegram, carrier pigeon or any other format that does not include speaking with an actual human. If you are offered a job without speaking with someone please contact wholesale.HR@Sonova.com
Health Benefits and Perks:
Medical, dental and vision coverage*
Health Savings, Health Reimbursement, Flexible Spending/Dependent Care Accounts
TeleHealth options
401k plan with company match*
Company paid life/ad&d insurance
Additional supplemental life/ad&d coverage available
Company paid Short/Long-Term Disability coverage (STD/LTD)
STD LTD Buy-ups available
Accident/Hospital Indemnity coverage
Legal/ID Theft Assistance
PTO, floating Diversity Day, & paid holidays*
Paid parental bonding leave
Employee Assistance Program (24/7 mental health support hotline, 5 company paid counseling sessions and more)
Robust Internal Career Growth opportunities
Tuition reimbursement
Hearing aid discount for employees and family
Internal social recognition platform
D&I focused: D&I council and employee resource groups
*Plan rules/offerings dependent upon group... For full info follow application link.
We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status, or any other characteristic protected by law.
