at LAZ Parking in Houston, Texas, United States
Job Description
Immediately Hiring Parking Ambassadors
Are you a team player who likes to have fun while you work? Do you enjoy meeting people and sparking conversations? If so, then we want YOU to join our LAZ family! We are an employee first company who care about you and what you think!
Why LAZ Parking?
Immediately Hiring!
Compensation: $16hrly
Shifts Needed: Part-time
Monday - Sunday 10am-2pm or 4pm-8pm
Team Atmosphere
Growth Opportunities
Pay Activ - On-demand access to earned wages, get up to 50% of your earned wages immediately
Paid training: No experience? We have you covered!
Free company uniform
The Spirit of the Position:
The Parking Ambassadors are the frontline personnel responsible for greeting, engaging and interacting with all customers, assisting with troubleshooting electronic payment method, providing EXCELLENT customer service and maintaining a high-level of engagement through out customer interactions.
Job Duties & Responsibilities:
Lot / Facility Operations:
Assisting guests with pay to valet cellphone technology
Providing exceptional customer service
Troubleshoot equipment
Customer Service:
Promote good customer relations by consistently providing exceptional customer service with a professional and friendly demeanor, positive attitude, and willingness to help at all times.
Resolve customer service issues or questions as needed or refer the situation to a supervisor for resolution.
Meet and greet customer with courtesy and great customer service.
Understand how to handle the different types of customers and where to direct them.
Skills:
Adhere to dress code - Must be able to work outside in any weather conditions (rain, snow, wind, heat, etc.) and be able to continuously stand for extended periods of time (3-6 hours)
Follow all safety standards.
Communicate with management and supervisors.
Ability to communicate professionally and effectively.
Ability to speak, read, and comprehend the English language.
Must be open to feedback, differing opinions and other points of view.
Demonstrates a sense of urgency and timeliness.
Demonstrate the ability to seek improvement.
Excellent teambuilding and interpersonal skills.
Experience:
1- 2+ years in a customer service role - Preferred
Experience handling cash, conducting monetary transactions.
Parking industry experience is preferred but not required.
Previous experience working in outdoor/extreme weather conditions preferred.
Other Assigned Duties:
Reporting of all incidents in accordance with company policies
Physical Demands:
Ability to lift, push and pull at least 25 pounds.
Ability to stand, walk and run for extended periods of time.
Ability bend, stoop, squat and lift frequently throughout a shift.
Willingness to work in the elements - heat, wind, snow, rain, etc.
Ability to work all Events as scheduled.
Ability to lift, push and pull at least 25 pounds.
Ability to stand, walk and run for extended periods of time.
Ability bend, stoop, squat and lift frequently throughout a shift.
Willingness to work in the elements - heat, wind, snow, rain, etc.
Ability to work all Events as scheduled.
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential duties/functions.
FLSA Status: Non-Exempt
This Employer participates in E-Verify.
LAZ Parking is an equal opportunity employer. In all our employment practices, including hiring, we are firmly committed to provide equal employment opportunity (EEO) to all persons, regardless of race, color, religion, sex, national origin, disability, age, genetics, Vietnam era, special disabled, recently separated and other protected veterans, or any other characteristic protected by federal, state or local law. No question in our application process is used for the process of limiting or excluding any applicant's consideration for employment on such grounds.
