at NorthShore University Health System in Warrenville, Illinois, United States
Job Description
Position Highlights:
Position: Registered Triage Nurse (RN) - Centralized Triage
Location: Warrenville, IL
Full Time - 40 Hours
Hours: Monday-Friday, 8:30 to 5:00 with 2 Saturdays/month
What you will need:
Successful completion of an accredited nursing program.
Current Illinois RN licensure required. BSN preferred.
Operational knowledge of physician practice.
Exceptional interpersonal and communication skills (verbal and written).
Possesses professional telephone etiquette skills.
Must be a team player.
Must be a self-starter, able to handle frequent periods of high stress and difficult patient situations.
Must possess excellent time management skills.
Must possess basic keyboard, computer and internet skills.
35 WPM typing proficiency that will be assessed
Ability to talk on the phone and type simultaneously.
General Summary:
The RN Telephone Triage Nurse is a Registered Nurse and responsible for patient care needs through the use of inbound and outbound telephone practice. Continuously demonstrates positive customer relationship skills by assessing caller needs through active listening, clinical assessment, education and advanced problem-solving abilities. Actively manage patients' immediate and ongoing needs with attention to acute and preventative intervention.
NOTE: MUST LIVE IN ILLINOISand after a minimum of one year employment, RN's in this role may have the opportunity to work from home/remoteif all quality and productivity metricsare met and maintained.
Benefits:
Career Pathways to Promote Professional Growth and Development
Various Medical, Dental, and Vision options
Tuition Reimbursement
Free Parking at designated locations
Wellness Program Savings Plan
Health Savings Account Options
Retirement Options with Company Match
Paid Time Off and Holiday Pay
Community Involvement Opportunities
Edward-Elmhurst Medical Group, creating one of the largest healthcare provider groups in the Chicago area was ranked in the top ten of Crain's Chicago Business largest physician group rankings, reporting a 20% increase in revenue from 2021.
More than 650 clinicians including hospital-based and ambulatory providers, and those from Linden Oaks Medical Group
Nearly 400 physicians representing 25 specialties
50 locations serving 26 communities throughout Cook, DuPage, DeKalb, Kane, Kendall and Will counties.
EOE: Race/Color/Sex/Sexual Orientation/ Gender Identity/Religion/National Origin/Disability/Vets, VEVRRA Federal Contractor.